Full Time jobs in Malaysia
Sports Advisor Full Time (Decathlon Shoppes @Four Seasons KLCC)
Decathlon Malaysia
Sports Advisor Full Time (Decathlon Pearl Point,Old Klang Road-KL)
Decathlon Malaysia
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Decathlon Malaysia
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Sports Advisor Full Time (Decathlon Connect Aeon Bukit Tinggi)
Decathlon Malaysia
Sports Advisor Full Time (Decathlon KLGCC Mall)
Decathlon Malaysia
Sports Advisor Full Time (Decathlon Connect Central i-City)
Decathlon Malaysia
Sports Advisor Full Time (Decathlon Shoppes @Four Seasons KLCC)
Job summary
A leading sports retail company in Kuala Lumpur is seeking a Sports Advisor to enhance customer satisfaction and promote sports products. The ideal candidate should have a passion for sports, excellent communication skills, and a commitment to customer service. Opportunities for career development and training are provided, making it an excellent opportunity for those looking to build a retail career.
Qualifications
- Passion for sports and customer satisfaction.
- Ability to resolve customer complaints effectively.
- Willingness to learn about product features.
Responsibilities
- Welcome customers and ensure a 5-star shopping experience.
- Understand customer needs and promote appropriate products.
- Maintain store layout and stock accuracy.
Skills
LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL TIME ROLE?
IF YOU ARE READY TO LIVE AN EXPERIENCE OF A LIFETIME THIS COULD BE THE PERFECT ROLE FOR YOU!
As a Sports Advisor(Sales), (or Sports Advisor, as we call it) your role is to ensure all customers leave our stores ‘satisfied or satisfied’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles.
- To Customers
- Welcome customers in a professional manner.
- Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)
- To know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range.
- Develop the network of customers both in store and online, to know them better and establish a personal relationship.
- Pass on sports passion and help customers discover new sports.
- Improve and develop customer information by encouraging the subscription/registration of loyalty card to customers.
- To Decathlon Malaysia
- To know the ambition of the department and take action with the team to achieve it.
- Promote innovation and sports experience in store.
- Boost Decathlon Malaysia best sales by using resources and commercial tools.
- To put together the layout in store in accordance with implantation principles and guideline.
- Produce high-quality implantation based on Satisfied Customer Family (FCS).
- Maintain the layout with good facing to make customers satisfied.
- To make sure that stock is accurate and available by using the automatic replenishment system.
- For Safety of People and Goods
- Enforce basic safety and security standards in the departments.
- To know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures.
- Development and Complementary Skills
- Participate in training, develop the training skills and become a trainer.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.