Sports Advisor Full Time (Decathlon Pearl Point,Old Klang Road-KL)

Decathlon Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sports retailer in Kuala Lumpur is seeking passionate individuals for a full-time retail role. You will be responsible for providing excellent customer service, promoting Decathlon products, and ensuring store safety. Ideal candidates should be sports enthusiasts with strong communication and sales skills. Embrace the opportunity to work in a vibrant team environment committed to customer satisfaction.

Qualifications

• Passionate about sports.
• Strong customer focus and sales orientation.
• Willingness to learn and develop skills.

Responsibilities

• Welcome customers professionally and ensure satisfaction.
• Know and promote Decathlon products and services.
• Enhance customer relationships and network.
• Maintain store layout and inventory accuracy.
• Enforce safety standards in the store.

Skills

Customer service

Sales skills

Technical product knowledge

Communication

Team collaboration

Job description

Overview

The World's Largest Sports Retailer is recruiting Passionate Sports People to Join Our Team at Our Newest Decathlon Store at Pearl Point Shopping Centre, Old Klang Road, Kuala Lumpur, which is Opening Soon!

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL TIME ROLE?

IF YOU ARE READY TO LIVE AN EXPERIENCE OF A LIFETIME THIS COULD BE THE PERFECT ROLE FOR YOU!

Responsibilities

• To Customers
  • Welcome customers in a professional manner
  • Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)
  • To know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range
  • Develop the network of customers both in store and online, to know them better and establish a personal relationship
  • Pass on sports passion and help customers discover new sports
  • Improve and develop customer information by encouraging the subscription/registration of loyalty card to customers
• To Decathlon Malaysia
  • To know the ambition of the department and take action with the team to achieve it
  • Promote innovation and sports experience in store
  • Boost Decathlon Malaysia best sales by using resources and commercial tools
  • To put together the layout in store in accordance with implantation principles and guideline
  • Produce high-quality implantation based on Satisfied Customer Family (FCS)
  • Maintain the layout with good facing to make customers satisfied
  • To make sure that stock is accurate and available by using the automatic replenishment system
• For Safety of People and Goods
  • Enforce basic safety and security standards in the departments
  • To know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures
• Development and Complementary Skills
  • Participate in training, develop the training skills and become a trainer