Delivery jobs in Malaysia
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Remote IT Support Engineer (L1) - Networking & Collaboration
Job summary
A global technology services leader in Kuala Selangor is seeking an entry-level Service Delivery Client Engineering - Engineer (L1). This position involves providing remote technical support to clients, troubleshooting networking and collaboration issues, and ensuring effective resolution of technical incidents. Candidates should possess a Bachelor's degree in IT or a related field and a solid understanding of networking concepts. Join a diverse team and contribute to innovative solutions in a dynamic environment.
Benefits
Qualifications
- Knowledge of TCP/IP, DNS, DHCP, VLANs, and routing protocols.
- Familiarity with Windows and macOS operating systems.
- Ability to communicate technical concepts clearly.
Responsibilities
- Provide technical support for networking and collaboration tools.
- Troubleshoot and resolve end-user computing issues.
- Document all incidents and actions taken.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.