Customer Service jobs in Malaysia
Restaurant Team Leader — Service & Operations
MyeongDong Topokki Bukit Mertajam
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Non-Executive - Full-Time
Restaurant Team Leader — Service & Operations
Job summary
A local restaurant in Kulim is seeking an experienced Restaurant Supervisor to lead the team at MyeongDong Topokki. The successful candidate will oversee daily operations, ensuring exceptional customer service and compliance with food safety standards. Candidates should have a minimum of 2-3 years in a supervisory role, strong leadership skills, and be fluent in English and Bahasa Malaysia. The company offers competitive remuneration, extensive benefits, and opportunities for career development, providing a vibrant work culture.
Benefits
Qualifications
- Minimum 2-3 years of experience in a restaurant supervisory or management role.
- Strong leadership and communication skills to motivate a team.
- Excellent customer service orientation and problem-solving abilities.
- Proficient in inventory management and financial reporting.
- Thorough knowledge of food safety regulations and best practices.
Responsibilities
- Supervise and coordinate the work of restaurant staff.
- Oversee day-to-day operations, including inventory management.
- Provide training and support to restaurant staff.
- Monitor food and beverage quality standards.
- Resolve customer inquiries and complaints professionally.
- Collaborate with management for process improvements.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.