Executive - Systems Administrator (Windows)

Scicom (MSC) Berhad; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading tech company is seeking an Executive – Systems Administrator to manage Windows-based server systems in both onsite and cloud environments. The role involves performing BAU support tasks, troubleshooting, and collaborating across teams. Ideal candidates should have 3-4 years of experience in server management and be proficient in multiple languages. The role offers an attractive salary package, annual leave, and medical coverage set in Bangsar South.

Benefits

Attractive Salary

Annual Leave of 15 days

Medical and hospitalization coverage

Qualifications

• 3-4 years of relevant working experience in Windows Servers, Cloud Computing, Virtualization, Backup and Storage.
• Willing to work on shift rotations and standby.
• Any relevant Windows certification.
• Any relevant Cloud certification.

Responsibilities

• Identifying, diagnosing, and resolving escalated incidents in Windows Server platforms.
• Perform regular server operations such as setup, upgrade, patches deployment.
• Responsible for system troubleshooting and performance tuning.
• Prepare and maintain technical documentation.
• Liaise with external vendors for IT Server operations and maintenance.

Skills

Proficient in English

Proficient in Mandarin

Proficient in Cantonese

Multitasking ability

Problem-solving skills

Time management skills

Knowledge in Linux

Experience in Windows Servers

Experience in Cloud Computing

Experience in Virtualization

Education

Bachelor’s in Computer Science or related discipline

ITIL foundation v4

Tools

BMC Helix ITSM

ServiceNow

Job description

Executive – Systems Administrator (Windows)

• This role is Administrator for Windows based server systems in multiple working environments (onsite and cloud). This person will need to perform BAU support tasks to maintain the uptime of systems.
• The administrator ensures that system hardware, operating systems, software systems and related procedures comply with internal and external standards and security requirements.
• Work is mainly controlled via ITSM tools. Collaboration between multiple teams is required to maintain a harmonious working culture.

Job Description

The Role

• This role is Administrator for Windows based server systems in multiple working environments (onsite and cloud). This person will need to perform BAU support tasks to maintain the uptime of systems.
• The administrator ensures that system hardware, operating systems, software systems and related procedures comply with internal and external standards and security requirements.
• Work is mainly controlled via ITSM tools. Collaboration between multiple teams is required to maintain a harmonious working culture.

The Responsibilities of the Role

• Identifying, diagnosing, and resolving the escalated incident in Windows Server platforms (onsite and cloud).
• Escalate the case to L3 Infrastructure/application team if needed.
• Perform the regular server operations such as setup, upgrade, patches deployment, monitoring and health checks, backup and restore etc.
• Responsible for system troubleshooting and performance turning.
• Prepare and maintain technical documentation.
• Providing support on issues related to servers, backup and storage.
• Liaise with external vendors for IT Server operations and maintenance.
• Intermediate level of experience in using BMC Helix ITSM (ticketing tools) or equivalent ITSM tools (example: ServiceNow, Opentext, etc.)

Skill Requirements

• Proficient in English, Mandarin, and Cantonese (spoken and written).
• Good multitasking ability.
• Self-motivated, quick learner, Can-do attitude and able to work under pressure.
• Good problem-solving skills, background analytics, proactive attitude and focus on excellent customer service or support.
• Driven and able to multi-task, strong time management skills and strong team player.
• Knowledge in Linux is a plus.
• Willing to work on shift rotations and standby.
• 3-4 years of relevant working experience in Windows Servers, Cloud Computing, Virtualization, Backup and Storage.
• Sizeable company and ITIL experience are preferable.
• Bachelor’s in Computer Science or related discipline.
• ITIL foundation v4.
• Any relevant Windows certification.
• Any relevant Cloud certification.

The Package

• Attractive Salary (RM5,000 – RM7,000)
• Annual Leave 15 days.
• Medical Leave 14 days.
• Medical and hospitalization coverage.

Experience Required

• Entry Level

Location

• Bangsar South.

Employment Type

• Full Time.