Contract jobs in Malaysia
Contract Engineering & Tech Pros for High-Tech Projects
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Operation Assistant
Job summary
A local tech company located near MRT Station Surian/IOJ Mall Damansara is looking for a full-time non-executive to assist in customer service and operations. Key responsibilities include managing office supplies, troubleshooting customer issues, and coordinating with technicians. Candidates must have at least an SPM or Diploma, 1 year of relevant experience, and be willing to learn new technologies. The role requires a customer-oriented mindset and organizational skills. Salary is between RM 2,500 to RM 3,500 per month.
Qualifications
- 1 year experience in admin, CS or Operations.
- Willingness to learn new technologies.
- May require after-hours or weekend support.
Responsibilities
- Manage office supplies, records, and filing.
- Assist and troubleshoot customer’s issues for all merchants.
- Attend and respond to customer’s inquiries via phone calls, WhatsApp & email.
Skills
Education
- Manage office supplies, records, and filing
- Answer phone calls
- Assist and troubleshoot customer’s issues for all merchants.
- Attend and respond to customer’s inquiries, complaints via phone calls, WhatsApp & email.
- Perform terminal configuration and setup for new outlet and replacement.
- Configure and set up TV box for new outlet and replacement.
- Report on TV / TVbox problems in WhatsApp group and update report file.
- Compile and check returned / spoilt terminals.
- Update terminal master file and jobsheets accordingly.
- Compile calls report received for card payment issue from merchants.
- Compile all faulty call received for Walletz report from outlet.
- Request credentials for terminal setup promptly on weekly basis.
- Coordinate with Technicians, manage inventory, prepare DO and handle loading/unloading if needed.
- Overall to assist with daily tasks in Operation & CS team.
- Minimum SPM / Diploma in any field
- 1 year experience in admin, CS or Operations.
- Ability to work independently and handle multiple tasks
- Customer-oriented mind-set
- Organised & Willingness to learn technologies
- May require after-hours or weekend support
Near to MRT Station: Surian/IOJ Mall Damansara @ Kota Damansara.
Interested candidate to email resume to: ****@***.***.
- Contract Type: Full-time
- Job Type: Non-Executive
- Experience Level: < 1 year
- Job Category: Admin/Data Entry
- Language Required: English, Bahasa Malaysia, Mandarin/Cantonese
- Nationality Preferred: Malaysians Only
- Gender Preferred: All Genders
- Own Transport: None
- Salary: RM 2,500 to RM 3,500 per month
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.