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2,464

Audit jobs in Germany

Lead Solution Engineer, Voice Systems

Lead Solution Engineer, Voice Systems
Grab
Selangor
MYR 100,000 - 160,000
Urgently required
2 days ago
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Senior Client Success Specialist

Senior Client Success Specialist
Askheadhunter
Cyberjaya
MYR 80,000 - 120,000
Urgently required
2 days ago

Senior Account Executive

Senior Account Executive
Weng Seng Engineering Corporation
Selangor
MYR 70,000 - 100,000
Urgently required
2 days ago

Accounting - Senior Advisor

Accounting - Senior Advisor
Quest Software Canada Inc
Cyberjaya
MYR 70,000 - 100,000
Urgently required
2 days ago

Audit Seniors

Audit Seniors
KGNP
Selangor
MYR 100,000 - 150,000
Urgently required
3 days ago
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Business Auditor

Business Auditor
Sumitomo Mitsui Banking Corporation Malaysia Berhad
Malaysia
MYR 80,000 - 120,000
Urgently required
4 days ago

Vice President, Technology Auditor | Kuala Lumpur, MY

Vice President, Technology Auditor | Kuala Lumpur, MY
United Overseas Bank
Kuala Lumpur
MYR 120,000 - 180,000
Urgently required
3 days ago

Compliance, Senior Executive

Compliance, Senior Executive
DRB-HICOM
Selangor
MYR 60,000 - 100,000
Urgently required
3 days ago
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Semi-Senior Auditor

Semi-Senior Auditor
Hitachi Vantara Corporation
Kuala Lumpur
MYR 60,000 - 90,000
Urgently required
3 days ago

Auditor | Kuala Lumpur, MY

Auditor | Kuala Lumpur, MY
United Overseas Bank
Kuala Lumpur
MYR 80,000 - 120,000
Urgently required
4 days ago

Senior Accountant, APAC

Senior Accountant, APAC
Vantage Data Centers
Cyberjaya
MYR 60,000 - 90,000
Urgently required
3 days ago

Sr QMS Manager

Sr QMS Manager
ENOVIX Corporation
Penang
MYR 75,000 - 100,000
Urgently required
7 days ago

QMS Officer / Executive

QMS Officer / Executive
EKO
Seberang Perai
MYR 200,000 - 250,000
Urgently required
3 days ago

GL Accountant

GL Accountant
Flextronics - The Flex Company
Seberang Perai
MYR 100,000 - 150,000
Urgently required
3 days ago

Quality Engineer

Quality Engineer
Vishay Siliconix Itzehoe GmbH
Kampung Krubong
MYR 50,000 - 80,000
Urgently required
4 days ago

HR Partner

HR Partner
Confidential Company
Penang
MYR 200,000 - 250,000
Urgently required
7 days ago

Quality Assurance Engineer

Quality Assurance Engineer
Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.
Hutan Melintang
MYR 150,000 - 200,000
Urgently required
3 days ago

Accounts Executive

Accounts Executive
Edaran Precision Industries
Muar
MYR 100,000 - 150,000
Urgently required
3 days ago

Tax Associates (Penang George Town)

Tax Associates (Penang George Town)
Tax Advisory PLT
George Town
MYR 100,000 - 150,000
Urgently required
3 days ago

Specialist, Record to Report (FP&A/ Management Reporting - Penang)

Specialist, Record to Report (FP&A/ Management Reporting - Penang)
Averis Sdn Bhd
George Town
MYR 150,000 - 200,000
Urgently required
3 days ago

VP, Business Risk & Control, Business Banking | Kuala Lumpur, MY

VP, Business Risk & Control, Business Banking | Kuala Lumpur, MY
United Overseas Bank
Kuala Lumpur
MYR 60,000 - 100,000
Urgently required
4 days ago

Power Supply Quality Engineer

Power Supply Quality Engineer
Super Micro Computer Spain, S.L.
Kulai
MYR 100,000 - 150,000
Urgently required
4 days ago

Quality Engineer

Quality Engineer
Vishay Intertechnology, Inc.
Kampung Krubong
MYR 40,000 - 60,000
Urgently required
4 days ago

Finance Executive

Finance Executive
Nami Cosmetics Sdn Bhd
Kuala Lumpur
MYR 100,000 - 150,000
Urgently required
4 days ago

Finance Manager

Finance Manager
Talent Recruit
Klang Municipal Council
MYR 60,000 - 90,000
Urgently required
6 days ago

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Internal Audit jobsAudit Associate jobs

Lead Solution Engineer, Voice Systems

Be among the first applicants.
Grab
Selangor
MYR 100,000 - 160,000
Be among the first applicants.
2 days ago
Job description

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know the team:

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology.

Get to Know the Role

You will report to Senior Manager, IT Infrastructure.. The Voice Systems team provides a comprehensive voice solution, offering different service modules such as inbound/outbound call center solutions, auto-dialer, video call, CRM integration, and omni-channel support. Also collaborate with CPaaS vendors to deliver these solutions to Grab's Support Contact Centre. You will serve as a Subject Matter Expert (SME), responsible for project managing and delivering these voice solutions to meet the specific needs of the Contact Centre.

This role will be onsite, and the office is in Malaysia.

The Critical Tasks You Will Perform

  • Unified Communications & Voice System Management: Implementation, solution delivery, and enhancement of Unified Communications products for voice system and infrastructure, including design upgrades to support global growth and system stability and reliability assurance with full BCP.
  • Automation & Optimisation: Automate tasks to maintain optimal functioning and consistency of voice systems.
  • Strategic Collaboration & Direction Setting: Work with Telco carriers, vendors and business units to coordinate the future direction of the voice system and identify enhancement opportunities.
  • Project Planning & Execution: Lead planning, coordination and implementation of medium to large Voice contact centre solutions, tracking project milestones and adjusting resources.
  • Governance & Compliance: Establish Voice project management processes and methodologies to ensure timely, budget-compliant delivery and meet customer expectations. Support system audits to ensure compliance with stringent requirements.
  • Resource & Performance Management: Assemble Voice project plans, direct and monitor work efforts, identify resource needs, perform quality reviews, and develop departmental goals, budgets, and KPIs in line with overall GTS objectives.
  • Solution Procurement & Implementation: Lead new business requirements gathering, RFP, POC, and business case presentations.
Qualifications

What Essential Skills You Will Need

  • Educational & Professional Background: BS degree in IT/Computer Science/Telecommunication or equivalent experience, with at least 8 years of relevant experience.
  • Telecommunication Software Proficiency: Experience with Asterisk, xCally, Avaya, NICE, CISCO, FreePBX, Vicidial, traditional PBX and Asterisk.
  • Technical Skills: Good understanding of Voice System and CRM integration, API, Plugin, Collection Dialer feature setup, Linux Servers, and Linux Scripting languages such as Shell and Python Scripts. Basic knowledge of SQL Language and familiarity with MySQL.
  • Server Management: Ability to build and monitor services on production servers, with experience in AWS Server and Management Tools. Experience setting up and maintaining OpenVPN and VPC.
  • Telecommunication Protocols: Understand SIP (Session Initiate Protocol) and basic IP routing and switching experience (CCNA or CCENT certification is an advantage but not strictly required).
  • IT Security Knowledge: Must have a working knowledge of IT security as it relates to cloud-based infrastructure and understand HA and DR concepts.
  • Experience in Call Centre Environment: Previous experience in a Call Centre environment is a plus.
Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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