Remote Work-Jobs in Indonesien
Client & Admin Assistant
Zusammenfassung
A leading client services firm in Jakarta is seeking an experienced professional for client servicing and account management. The ideal candidate has at least 3 years of experience in a similar role and is fluent in English and Bahasa Indonesia. Responsibilities include managing client inquiries, tracking partnership deals, and coordinating with internal teams. Flexibility for remote work and in-person meetings is available.
Qualifikationen
- Minimum 3 years of professional experience in client servicing or account management.
- Familiarity with managing financial processes like invoicing and payment tracking.
- Proven ability to handle multiple projects and coordinate between teams.
Aufgaben
- Respond to client inquiries via email and chat.
- Schedule appointments for the management team.
- Track partnership deals and ensure documentation.
Kenntnisse
Tools
Core Responsibility:
- Reply to incoming inquiries from clients, partners, or prospects via email, chat, or other communication channels
- Make appointments for the management team of in-house media platforms
- Track partnership deals, including status updates, follow-ups, and documentation
- Prepare quotations for potential partners or clients based on provided pricing structures
- Draft and finalize contracts for confirmed deals and ensure proper documentation
- Track payments from affiliate partners listed on https://fundedtrading.com/ and ensure timely reconciliation
- Coordinate with internal teams for updates related to appointments, deals, or payment issues
- Maintain organized records of all communications, contracts, and payment statuses related to partnerships and affiliate deals.
- Minimum 3 years of professional experience in client servicing, account management, business operations, or a similar coordination role
- Experience working with vendors and freelancers, particularly in creative or service-based industries (e.g., PR, video production, review management).
- Prior exposure to B2B environments and working directly with clients on proposals, upsells, and long-term relationship building.
- Demonstrated ability to manage multiple projects and timelines, especially coordinating between different teams (sales, execution, creative).
- Comfortable handling client onboarding processes, setting up communication pipelines, and monitoring follow-ups.
- Familiarity with basic financial processes like issuing invoices, tracking payments, and managing financial records.
- Proficiency in common business tools (e.g., Google Workspace, Microsoft Office, Trello/Asana, Slack, CRM tools like HubSpot or Zoho).
- Experience participating in or contributing to sales and strategy discussions, offering insight into client behavior or market feedback.
- Fluency in English and Bahasa Indonesia, both written and spoken.
- Based in Indonesia, with flexibility for remote work and occasional in-person meetings.
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