Customer jobs in Malaysia

We are seeking a talented Customer Service & Document Export & Import professional to join our dynamic team at PT. SINAR CAKRA BUANA' in Surabaya, East Java. This full-time position is crucial in supporting our import/export and customs operations, ensuring seamless customer experience and efficient documentation processes.

• Providing excellent customer service to both internal and external stakeholders, handling inquiries and resolving issues in a timely and professional manner
• Preparing and processing all necessary documentation for import and export activities, ensuring compliance with relevant regulations and guidelines
• Liaising with customs authorities, logistics providers, and other relevant parties to facilitate the smooth flow of goods and information
• Maintaining accurate records and databases related to export and import activities
• Assisting with the implementation of process improvements and contributing to the overall efficiency of the department
• Staying up-to-date with changes in import/export regulations and best practices

• Minimum 2-3 years of experience in a similar customer service or import/export documentation role
• Strong understanding of import/export processes, customs regulations, and documentation requirements
• Excellent communication and interpersonal skills, with the ability to liaise effectively with both internal and external stakeholders
• Meticulous attention to detail and a high level of accuracy in administrative tasks
• Proficiency in using relevant software and systems, such as customer relationship management (CRM) tools and document management systems
• A team player with a collaborative mindset and a commitment to continuous improvement

At PT. SINAR CAKRA BUANA', we value our employees and strive to provide a supportive and rewarding work environment. Some of the key benefits you can look forward to include:

• Nett Salary
• BPJS Kesehatan & BPJS Ketenagakerjaan
• Opportunities for career development and professional growth
• Flexible work arrangements
• A dynamic and collaborative team culture that encourages innovation and excellence

If you're excited about this opportunity and believe you have the skills and experience to make a meaningful contribution to our team, we encourage you to apply now.