Telemarketing And Customer Success

Nityo Infotech Services Pte Ltd; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading fintech company in Indonesia is looking for candidates with telesales experience and strong consultative selling skills. The ideal candidate holds a Bachelor's degree and has excellent communication skills in English. Responsibilities include understanding client needs and achieving sales targets.

Qualifications

• At least 2–3 years of telesales experience in a bank or fintech company.
• Proven ability in consultative selling and tailoring solutions.

Skills

Excellent written and verbal communication

Ability to communicate in English

Familiarity with CRM/LMS

Target-oriented and detail-focused

Proactive in identifying process improvements

Education

Bachelor's degree in Economics, Finance, Management or related fields

Job description

Education

• At least a Bachelor's degree from a reputable university (Economics, Finance, Management, or related fields) with strong academic and analytical skills.

Experience

• Mandatory 2–3 years of telesales experience in a fast-growing bank or fintech company, specifically selling loan products (KTA, credit, etc.), with a proven track record of achieving targets.
• Proven ability in consultative selling—understanding client needs, tailoring solutions, and building trusted relationships.

Skills & Attributes

• Excellent written and verbal communication—persuasive, empathetic, and customer‑centric.
• Able to communicate in English (mandatory).
• Strong familiarity with CRM/LMS, sales pipeline management, funnel conversion, and analytics.
• Highly target‑oriented, detail‑focused, and structured in execution.
• Proactive in identifying process improvements and automation opportunities.