Full Time jobs in Indonesia

You must be permitted to work in this country.

Minimum experience required: over 1 year.

Salary: Negotiable based on skills and experience.

Location: Badung, ID.

Essential Qualifications: Degree.

Start date: 24 Nov 2022.

The position is responsible for the direction, planning, and service execution of the daily operations and coordination of all medical, wellness and holistic modalities.

• Decision making and strategic planning.
• Hold overall accountability for client satisfaction.
• Manage day-to-day operations.
• Deploy successful coordination of all departments and staff to ensure that clients receive a seamless experience during their appointment.
• Management of financial profitability including setting forecasts and budgets, ensuring revenue and profitability targets are met or exceeded.
• Review business results regularly and take corrective action to ensure the business achieves its goals in customer satisfaction, employee development and satisfaction, financial performance, and marketing and branding.
• Provide centralized direction and coaching to all staff.
• Set training goals and ensure therapy qualifications, skills levels, treatment standards and therapy outcomes meet expectations of an international medical spa.
• Implement standard operating procedures across all health and wellness units to ensure procedures are described, trained, understood and applied.
• Develop and implement processes that offer employees appropriate career development to increase guest service experience and employee retention.
• Ensure employee welfare needs are taken care of in line with company standards and philosophy.
• Establish rapport with guests, maintaining excellent relationships and encouraging repeat business.
• Handle client issues and complaints for the best outcome for the company and client.

• As a minimum, a Bachelor’s Degree in a related field.
• At least two years management experience, preferably in a hospitality or spa setting.
• Excellent interpersonal and clinical skills.
• Proven track record of sound decision making abilities.
• Ability to train, coach and develop team members.
• Excellent organizational and analytical skills.
• Strong oral and written communication skills with the ability to communicate at all levels.
• Fluent in English.

A competitive compensation package which includes basic + monthly and yearly bonus awaits the right candidate.