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Social Media and Community Associate
Job summary
A leading platform company in Jakarta is seeking a Community Associate to engage with the community and host live sessions. The role requires comfort on camera, strong communication skills, and fluency in English and Bahasa Indonesia. The ideal candidate will support card sellers and participate in community activities. This is a 3-month full-time contract with potential for permanent employment, focused on fostering engagement within collectibles culture.
Benefits
Qualifications
- Comfortable representing the brand publicly.
- Confident in hosting live sessions.
- Organized and approachable when handling questions.
Responsibilities
- Host live sessions on social media to showcase cards.
- Assist card sellers with onboarding and account setup.
- Engage with the community through DMs and comments.
- Collect community feedback and share insights.
Skills
(Contract – 3 months full-time, with potential to convert to permanent)
We’re looking for a Community Associate who will be the face of OCX across our community and social media channels. This role combines live hosting, seller onboarding, community engagement, and appearing as on-camera talent for OCX’s content.
You’ll work closely with the Community Manager to run community activities while also supporting card sellers joining the OCX platform. If you’re comfortable on camera, enjoy engaging with people, and love collectibles culture, this role is a great fit.
Host live sessions on social media platforms (Instagram, TikTok, etc.) to showcase cards, explain features, and engage with viewers.
Assist card sellers with onboarding, account setup, and basic platform usage.
Support community activities such as meetups, events, and online discussions.
Actively engage with the community through DMs, comments, and group chats.
Explain OCX processes such as authentication, consignment, escrow, and payouts in a clear and friendly way.
Coordinate with the Community Manager, Operations, and Marketing teams on campaigns and events.
Collect community and seller feedback and share insights with the team.
Comfortable being on camera and representing the brand publicly.
Confident hosting live sessions and appearing in recorded social media content.
Strong communication skills and a friendly, engaging presence.
Able to communicate clearly in English and Bahasa Indonesia.
Interest in trading cards, collectibles, toys, anime, or pop culture.
Organized, approachable, and patient when handling community and seller questions.
Willing to learn OCX’s platform, workflows, and community guidelines.
Experience as a content creator, host, livestream talent, or community handler.
Background as a card seller, reseller, or community admin.
Familiarity with marketplace or e-commerce platforms.
Active involvement in TCG or collectibles communities.
3-month full-time contract, with potential for permanent conversion.
Onsite role only (Jakarta).
Training provided on platform usage, seller onboarding, and on-camera guidelines.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.