Customer-Jobs in Indonesien
CX & CRM Lead: Lifecycle & Loyalty Architect
Electrum
Sales & Marketing (Welding)
PT Inti Roda Makmur
Renewals Sales Manager, Americas
Canonical Ltd
Project Sales Representative (Makassar)
PT. Mowilex
Entdecke mehr Stellenangebote als bei herkömmlichen Stellenportalen. Jetzt mehr Stellenangebote entdeckenCustomer Service Kantor
PT Surya Tekno Abadi
Manager of Enterprise Open Source Sales Team
Canonical Ltd
Account Manager Fragrance
PT Mane Indonesia
Vernetze dich mit Headhuntern um dich auf ähnliche Jobs zu bewerbenAVP, User Experience, Journey and Process Improvements
DBS
Customer Service Kantor
PT Surya Tekno Abadi
Sales Manager – Data Center & Infrastructure Solutions
Bytebridge Technology Pte. Ltd.
Marketing - Steel & Metal
PT Berkat Sumber Rizki
Sales Executive Electronic (JKT)
PT Esecodharma Permai
[ID] Business Planning Manager - LDB
L'oreal Usa
Customer Experience Manager
GRATYO Global Awards Winning Business Coaching Company
ADMIN OPERATION (FREIGHT FORWARDING)
PT Grahaprima Suksesmandiri
Service Manager Indonesia (m/f/d)
JAEGGI Hybridtechnologie AG
Digital Banking Officer
PT Bank SBI Indonesia
HEAD OF MARKETING
PT BOGA MAKMUR BERJAYA ABADI
Restaurant Manager (Lyfestyle Consept)
PT SUMBER KULINER PRATAMA
CX & CRM Lead: Lifecycle & Loyalty Architect
Zusammenfassung
A leading technology company in Indonesia seeks a CX & CRM Manager to enhance customer experience and drive lifecycle management. This role is crucial in improving customer journeys from onboarding to retention. Candidates should possess 4-5 years of experience in customer experience and CRM, strong operational skills, and proficiency in managing CRM tools like HubSpot or Salesforce. The position offers an opportunity to work collaboratively with multiple teams aiming for high customer satisfaction and long-term relationship growth.
Qualifikationen
- 4-5 years of experience in CX, CRM, or customer lifecycle management.
- Strong understanding of retention strategies and CRM models.
- Experience managing CRM tools and analyzing customer data.
Aufgaben
- Lead the customer experience strategy and lifecycle management.
- Map customer journeys and improve support workflows.
- Build and manage CRM strategy for customer segmentation.
Kenntnisse
Tools
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.