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4.871

Customer jobs in Indonesia

Customer Service - Ocean Exports

PT Dgl Expedisi Indonesia

Pluit
On-site
IDR 100,000,000 - 200,000,000
25 days ago
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Marketing Officer (Branch Semarang)

PT KB Insurance Indonesia

Kota Semarang
On-site
IDR 100,000,000 - 200,000,000
26 days ago

Technical Project Coordinator

Stryker Corporation

Daerah Khusus Ibukota Jakarta
On-site
Confidential
26 days ago

Sales Export Manager

PT Meubelindo Inreno Jaya

Bekasi
On-site
IDR 200,000,000 - 300,000,000
27 days ago

Sr District Sales Manager (Central Java)

PT Abbott Indonesia

Cipulir
On-site
IDR 100,000,000 - 200,000,000
27 days ago
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Salesman West - Jabodetabek, Serang, Palembang

PT Indolakto - Indofood CBP (INDOMILK)

Jakarta Timur
On-site
IDR 100,000,000 - 200,000,000
27 days ago

Franchise Manager - ID

Hongkong Xiqi International

Pluit
On-site
IDR 300,000,000 - 400,000,000
27 days ago

B2B Sales Supervisor

PT. Pilar Niaga Makmur

Tangerang
On-site
IDR 100,000,000 - 200,000,000
27 days ago
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Customer Service Lead

TUNTUN SEKURITAS INDONESIA

Pluit
On-site
IDR 200,000,000 - 300,000,000
29 days ago

Head of Trade Marketing, Indonesia

Luxottica

Daerah Khusus Ibukota Jakarta
On-site
IDR 300,000,000 - 400,000,000
29 days ago

ADMIN OPERATION (FREIGHT FORWARDING)

PT Grahaprima Suksesmandiri

Jakarta Utara
On-site
IDR 200,000,000 - 300,000,000
16 days ago

Service Manager Indonesia (m/f/d)

JAEGGI Hybridtechnologie AG

Kota Pasuruan
On-site
IDR 100,000,000 - 200,000,000
16 days ago

Digital Banking Officer

PT Bank SBI Indonesia

Jakarta Utara
On-site
IDR 200,000,000 - 300,000,000
16 days ago

HEAD OF MARKETING

PT BOGA MAKMUR BERJAYA ABADI

Jakarta Utara
On-site
IDR 997,838,000 - 1,496,758,000
16 days ago

Restaurant Manager (Lyfestyle Consept)

PT SUMBER KULINER PRATAMA

Jakarta Utara
On-site
IDR 415,765,000 - 582,073,000
16 days ago

Electrical Panel Sales Manager

PT FUTURESTAR International trade

Desa Ciranjeng
On-site
IDR 100,000,000 - 200,000,000
16 days ago

Sales Manager

PT Syspex Kemasindo

Garut
On-site
IDR 100,000,000 - 200,000,000
16 days ago

Associate Linux Support Engineer

Canonical Ltd

Indonesia
Remote
IDR 997,838,000 - 1,330,451,000
16 days ago

Partner Sales Manager - IHV Alliances

Canonical Ltd

Indonesia
Remote
IDR 100,000,000 - 200,000,000
16 days ago

IT Account Manager (Software)

PT Phincon

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
16 days ago

Supervisor Sales

PT Mitra Cipta Semesta

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
16 days ago

National Sales Manager

PT Tokai Dharma Indonesia

Depok
On-site
IDR 300,000,000 - 400,000,000
16 days ago

Sales Engineering

PT Nadesco Indonesia

Danauindah
On-site
IDR 200,000,000 - 300,000,000
16 days ago

Open Source Enterprise Sales / Alliances

Canonical Ltd

Indonesia
Remote
IDR 997,838,000 - 1,663,064,000
16 days ago

Business Development Associate

PT NIDEC INSTRUMENTS BEKASI

Jawa Barat
On-site
IDR 100,000,000 - 200,000,000
16 days ago

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Similar jobs:

Customer Service jobsCustomer Service Remote jobs
Customer Service - Ocean Exports
PT Dgl Expedisi Indonesia
Pluit
On-site
IDR 100.000.000 - 200.000.000
Full time
25 days ago

Job summary

A leading logistics service provider in Indonesia is seeking a candidate to handle branch operations, ensuring timely shipment execution and coordinating with various departments. Responsibilities include monitoring cargo arrival, processing export documentation, and communicating effectively with customers and service providers. The ideal candidate should have skills in logistics management and customer service.

Responsibilities

  • Handle day-to-day operations at the Branch to ensure timely execution of shipments.
  • Update the system with new bookings and coordinate sea freight arrangements.
  • Process documentation work for export custom clearance on time.
  • Coordinate collection and delivery of goods with the warehouse team.
  • Plan shipments with buying offices and 3PL providers.
  • Communicate with shipping lines to get the best price for customers.
  • Support Ocean Export team in securing carrier space as needed.
  • Monitor cargo arrival at the seaport and check documentation.
  • Update shipment details in the system and ensure customer service.
  • Create necessary shipments documents like AMS, ISF, and ACI.
Job description
Job Responsibilities
  • Responsible for handling day-to-day operations at the Branch, from understanding the requirements of the customers, providing the best possible solutions in the market to ensure hassle free and timely execution of shipments.
  • Update the system when a new booking is received and coordinate with shippers to arrange the goods by Sea freight (for regular, sales generated, new shipments).
  • Coordinate with brokerage department to process the documentation work and get the custom documentation done on time (Export Custom clearance).
  • Coordinate with the DGL warehouse team for the collection / delivery of the goods on time to CFS.
  • Coordinate with buying offices, 3PL providers to plan the shipments.
  • Upon receiving the customer requirements, start correspondence with the Shipping lines / Co-Loaders directly in order to get the best possible price for the customer.
  • Support the Ocean Export team to secure space with carriers/onwards as and when necessary.
  • Update both shippers & destination agents with Vessel planning.
  • Monitoring Cargo arrival at the seaport.
  • Monitoring & checking shipper’s and Cnee’s Doc (Comm. Inv, P.list, NPE, PEB, PIB, LPBC (if Any)).
  • Received SI from customer and send to network to have green light and selling rates.
  • Booking confirmed to shipper / truck coordinator.
  • Monitoring shipment & Communication and send final data to shipping line.
  • Send Pre alerts to agents and process necessary communications refer to shipment status.
  • Update all related details relating to the shipments system.
  • Customer services - communicate with shippers/ agents and arrange invoices and other related documents based on customer requirements.
  • Create AMS / ISF / ACI.
  • Controlling payment credit terms.
Location

North Jakarta, Jakarta, ID

About the Company

Our company with a proven ability, and a hard‑won reputation of delivering hassle‑free service to our clients over the last 40 years. We are considered to be one of the top International Logistics Service Providers in the Asia Pacific region, catering to the needs of exporters and importers who seek flexibility, efficiency, competitive pricing and a guarantee of on‑time delivery to meet their business goals.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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