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1,050

Manager It jobs in United Kingdom

IT Service Operations Manager

IT Service Operations Manager
Lincolnshire Co-op
Lincoln
GBP 40,000 - 60,000
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IT Security Manager

IT Security Manager
BMW M Motorsport / BMW Group
Farnborough
GBP 50,000 - 80,000

IT Technical Project Manager

IT Technical Project Manager
Service Express
Bedford
GBP 60,000 - 75,000

Information Technology Network Manager

Information Technology Network Manager
ZipRecruiter
Blackburn
GBP 55,000 - 65,000

IT Supplier Relationship Manager

IT Supplier Relationship Manager
Driver Hire Borders
Bristol
GBP 50,000 - 75,000
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IT Supplier Relationship Manager

IT Supplier Relationship Manager
C&C Group Plc
Bristol
GBP 50,000 - 70,000

IT Procurement Manager - 65K

IT Procurement Manager - 65K
1st Executive
Manchester
GBP 55,000 - 65,000

IT Project Manager

IT Project Manager
Escritor y articulista
Leeds
GBP 60,000 - 70,000
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IT Category Manager

IT Category Manager
Sovereign Housing Association Limited
Basingstoke
GBP 45,000 - 65,000

Information Technology Risk Manager

Information Technology Risk Manager
ZipRecruiter
England
GBP 75,000

IT Project Manager - 9 Month FTC

IT Project Manager - 9 Month FTC
ZipRecruiter
Bradford
GBP 45,000 - 65,000

IT Project Manager - Manufacturing/ERP/WMS

IT Project Manager - Manufacturing/ERP/WMS
ZipRecruiter
Borough of Rossendale
GBP 55,000

IT&D Manager - SAP Plant Maintenance

IT&D Manager - SAP Plant Maintenance
Reckitt
Manchester
GBP 60,000 - 80,000

IT Project Manager - Open Systems

IT Project Manager - Open Systems
Euroclear
United Kingdom
GBP 50,000 - 80,000

Sales Team SDR Manager – SaaS, Tech, IT. Lead, Coach, Inspire. – 19611 Ref: 19611

Sales Team SDR Manager – SaaS, Tech, IT. Lead, Coach, Inspire. – 19611 Ref: 19611
Recruitment Revolution
Nottingham
GBP 59,000 - 70,000

Sales Team SDR Manager – SaaS, Tech, IT. Lead, Coach, Inspire. – 19610 Ref: 19610

Sales Team SDR Manager – SaaS, Tech, IT. Lead, Coach, Inspire. – 19610 Ref: 19610
Recruitment Revolution
Sheffield
GBP 60,000 - 70,000

IT Service Continuity Product Manager

IT Service Continuity Product Manager
Allianz
Guildford
GBP 82,000

IT Vendor Manager

IT Vendor Manager
Mentmore Recruitment
London
GBP 55,000 - 85,000

Senior IT Supplier and Contract Manager - Job title updated

Senior IT Supplier and Contract Manager - Job title updated
HM Land Registry
Plymouth
GBP 60,000

IT Support Manager, EMEA

IT Support Manager, EMEA
Scale AI
London
GBP 70,000 - 100,000

IT Project / Change Manager (fixed term contract)

IT Project / Change Manager (fixed term contract)
ZipRecruiter
Moodiesburn
GBP 45,000 - 70,000

IT and Facilities Manager

IT and Facilities Manager
Just IT
London
GBP 50,000 - 70,000

Head of IT

Head of IT
Cyder
Castle Cary
GBP 70,000 - 80,000

IT Service Desk Manager

IT Service Desk Manager
Mental Health Innovations
London
GBP 50,000

IT Category Manager

IT Category Manager
BDO UK
London
GBP 60,000 - 80,000

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Top companies:

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IT Service Operations Manager

Lincolnshire Co-op
Lincoln
GBP 40,000 - 60,000
Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About the role:

Our colleagues in IT provide an efficient and dependable support service to all of our business areas. A crucial part of our support services, this team use their creative knowledge to design, develop and support systems and processes across all of our business areas.

We're looking for an experienced IT Service Operations Manager to take ownership of our IT services and ensure their consistent, high-quality delivery. In this role, you'll ensure IT services align with business needs, are proactively managed and continuously improved. You'll be fully accountable for service delivery against Service Level Agreements (SLAs) and lead the IT Support, Support Engineer, Service Desk and User Fulfilment teams, supported by team leaders.

You'll monitor and report on service performance, address delivery gaps and ensure accurate KPI reporting. You'll also oversee User Fulfilment, including identity and access management, equipment requests and security compliance.

As the main contact for service-related issues, you'll ensure customer satisfaction, coordinate responses to major incidents and maintain clear communication with stakeholders. You'll identify and implement improvements to enhance service efficiency and support change projects by ensuring smooth service transitions. Root cause analysis and preventative action planning will also form part of your remit.

For a more detailed role breakdown, please refer to the full job description which is available as a download on this page.

About You

We're looking for someone with strong leadership, communication, and service management expertise-someone who can bring structure, reliability, and a continuous improvement mindset to a fast-paced IT environment. To succeed in this role, you'll need:

  • Proven experience as an IT Service Operations Manager or in a similar role, managing multiple IT support functions.
  • A strong understanding of ITIL principles and practices; certification in ITIL or a relevant framework would be a plus.
  • Hands-on experience leading IT incident management and acting as the key escalation point.
  • Experience chairing a Change Advisory Board and overseeing change control processes.
  • Demonstrated ability to lead and develop both internal teams and external service partners.
  • Excellent vendor management skills, including negotiating and managing service-level agreements.

You will demonstrate strong analytical and problem-solving skills with a focus on driving service improvements. With experience in managing service transitions, you ensure changes are implemented smoothly and effectively. Your proactive mindset helps you identify and deliver operational enhancements, while your excellent communication skills enable you to influence stakeholders and align teams with business goals.

Benefits:

In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:

  • 34 days annual leave (including bank holidays) (pro-rata)
  • Pension scheme (with up to 12% employer contributions)
  • Generous colleague discount rates across our family of businesses
  • Annual discretionary colleague bonuses to reward you for your hard work

We are an "Investors in People - Platinum" employer, meaning that we have been recognised as one of the country's top employers, offering progression opportunities to all our colleagues. As your confidence grows, you'll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you're thinking of a future with us or looking to develop your skills with a community-focused business, we'll work together with you to shape your career for the better.

About Us

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We're proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we're a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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