It Support Engineer jobs in United Kingdom

SUPPORT DEVELOPER: LONDON/HYBRID

The Future is Giant.

We’re not just visualising the future of the automotive industry- We’re creating it.

Digital Giant is a multi-discipline imaging and visualisation studio specialising in automotive content production across all mediums. From photorealistic CGI for both static and motion assets to car configurators and other interactive activations, Digital Giant has merged best-in-class technology with top creative talent to become a leader in this space.

Founded by friends and industry professionals Dallas Carroll and Alex Pickup, we thrive on a culture built around a simple yet profound belief: the whole is greater than the sum of its parts. This ethos defines us and drives our passion for pushing boundaries, innovating and creating new possibilities.

From London to LA, our people, combined with best-in-class technology and creativity, don’t just help us stand out—they solidify the #FutureIsGiant.

The Opportunity

We’re looking for a Support Developer with strong Unreal Engine (UE) experience to join our multidisciplinary team. In this role, you’ll collaborate closely with technical artists, programmers, and content creators—bridging the gap between tools, code, and production workflows.

As a Support Developer, you’ll play a pivotal role in streamlining development processes, troubleshooting complex issues, and building tools that boost team productivity. You’ll be part of a cross-functional group that values autonomy, experimentation, and the creation of systems that empower creative flow. Our pipeline blends real-time engines and procedural tools — so expect plenty of growth and challenge.

These are some of the things you will get up to:

• Support developers and artists with day-to-day Unreal Engine issues (Blueprints, asset behaviors, editor tools).
• Debug and resolve technical problems across multiple disciplines (art, code, tools).
• Collaborate with the broader team to improve Perforce and Git workflows.
• Build or extend small tools and utilities in Blueprints, C++ and Python to accelerate development pipelines.
• Assist with technical art tasks, such as shader/material development, lighting, and performance profiling.
• Serve as a liaison between departments to help integrate art and code.
• Optionally assist in rigging tasks or support rigging pipelines.
  

What you’ll bring

• The must-have knowledge, skills and experience.
  • Solid experience with Unreal Engine, especially Blueprints and editor tools.
  • Proficiency in Perforce and a working knowledge of Git.
  • Experience with debugging UE issues across code and assets.
  • Understanding of technical art workflows (materials, lighting, optimisation).
  • Strong communication and problem-solving skills.
  • Comfortable supporting both artists and developers in a collaborative environment.

The nice to have knowledge, skills and experience

• Experience with rigging (characters or mechanical) in Unreal, Blender, 3ds Max, Maya.
• Familiarity with automation or Python scripting in Unreal Engine.
• Exposure to tools like Jenkins, Houdini, or Omniverse.

Our Character

We….show up willing

We….are all accountable

We….strive for clarity

We….embrace innovation

We….grow together

What we bring

At Digital Giant, our size might be small and nimble, but we offer an experience that’s Giant on personality, opportunity, and care. While we might not have the extensive corporate benefits of the largest players, we pride ourselves on going above and beyond to create a culture where you’re valued, supported, and able to thrive.

Flexible and Hybrid Work Style:

We’re a hybrid-first company, meaning most of our team work a combination of time from home and the studio. Whether you live nearby or farther out, as long as you’re comfortable joining us in person 2-3 times a week, you’re in the right place.

Time for What Matters Most

We know how important time off is for friends, family, and pursuing your passions, but also having support in times when you can't work or life throws you a curveball. Here’s what we offer:

• Starting annual leave of 20 days (plus Bank Holidays + Studio Shutdown). For every year you’re with us, you gain an extra day—up to a maximum of 25 days.
• Studio Shut down: Between Christmas and New Year we close the studio to make sure everyone enjoys a proper, uninterrupted break.
• Sickness and wellbeing support: Our sickness policy supports both physical and mental health needs, because your well-being is always a priority.

One Giant Team

From our Giant Gatherings to food parcel drops, team quizzes, and other remote and in-person events - we’ve built a workplace culture that’s as vibrant as it is supportive. You’ll always find opportunities to connect, collaborate, and have a bit of fun along the way.

Your Growth, Your Way

We believe growth should be as unique as you are. One of the advantages of being small is that everyone has access to our Founders and Leadership team. Meaning if you see something you want to get involved in or have something you want to pursue, we are always open to discussing this with you and finding out how we can support you.

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We are proud…

To be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability.

We champion diversity and believe in the benefits and values it brings to our company and the wider society at large.