Customer Service Adviser jobs in Arabie saoudite

Position: Customer Service Advisor
Rate: £13.10 per hour
Hours: Monday to Friday, 9:00am - 5:00pm
Location: Milton Keynes
Manpower are recruiting on a temporary basis for a leading financial client based in Milton Keynes, until 31st December. We're looking for enthusiastic and professional individuals to join our client's Customer Experience team. As a Customer Service Advisor, you'll play a key role in supporting customers throughout the lifecycle of their financial services agreements. You'll handle a wide variety of enquiries via telephone, email, and post, ensuring every customer receives a first-class experience.

• Deliver an excellent level of customer service by resolving queries promptly and effectively, aiming for first-contact resolution.
• Take ownership of each enquiry, using initiative and sound judgement to deliver the right outcome for the customer.
• Handle complaints professionally in line with company policy and Financial Conduct Authority (FCA) guidelines.
• Accurately log and escalate any unresolved issues as required.
• Use multiple systems to manage customer information and process account updates.
• Work towards agreed service levels, quality standards, and performance targets.
• Ensure all customer interactions comply with internal policies and regulatory requirements, including Identification & Verification (ID&V) and financial crime prevention procedures.

• Previous experience in a customer service or contact centre environment.
• Strong communication skills, both written and verbal, with a confident and professional telephone manner.
• Excellent problem-solving and decision-making abilities.
• Competent with Microsoft Office and other computer systems.
• Ability to manage multiple priorities while maintaining attention to detail.
• Team player with a proactive and positive attitude.
• Knowledge of FCA and TCF (Treating Customers Fairly) principles is an advantage.

This is a fantastic opportunity to gain valuable experience within a well-respected financial organisation while delivering an outstanding customer experience.

Apply now to join the Manpower team and take the next step in your customer service career

• Job Title: Customer Service Advisor
• Company: Manpower
• Location: Milton Keynes, Buckinghamshire
• Posted:
• Closes: Jan 4th 2026
• Sector: Customer Services
• Contract: Temporary
• Hours: Full Time