Customer Service Advisor

ASI Recruitment; Tongham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A reputable automotive service provider in Aldershot is seeking a Customer Service Advisor to join their professional team. You will be the main point of contact for customers, managing their queries from first contact through to vehicle collection. The ideal candidate should have proven customer service experience, strong communication skills, and a desire to develop a long-term career. This role offers up to £30,000 salary, Monday to Friday hours, and a supportive working environment.

Benefits

25 days holiday plus bank holidays

Pension scheme

Training and development opportunities

Qualifications

• Experience in customer service from any industry.
• Strong communication and organizational skills required.
• Professional and approachable manner necessary.

Responsibilities

• Act as the main point of contact for customers.
• Manage bookings, updates, and customer queries.
• Provide a high standard of service throughout the customer journey.

Skills

Proven customer service experience

Strong communication skills

Organisational skills

Professional and friendly manner

Confidence using computers

Job description

Customer Service Advisor

Automotive Body Shop | Aldershot Area

Salary up to £30,000 | Monday to Friday

Choose a career where your people skills make a real difference.

Are you an experienced customer service professional looking for a long-term career, not just your next role?

We are recruiting on behalf of a well-established and respected automotive body shop in Aldershot, who are looking to welcome a confident, customer‑focused individual into their growing team. This is an excellent opportunity for someone who enjoys building relationships, solving problems, and being the friendly face of a professional business.

The Opportunity

This role would suit someone from a customer service, retail, hospitality, or office‑based background who is ready to develop a career within the automotive industry. Full training will be provided, and there is genuine scope to grow with the business.

You will play a key role in ensuring customers receive a smooth, professional, and reassuring experience from first contact through to vehicle collection.

Key Responsibilities

• Acting as the main point of contact for customers
• Managing bookings, updates, and customer queries
• Liaising with internal teams to keep customers informed
• Providing a high standard of service and care throughout the customer journey
• Handling administrative tasks accurately and efficiently

What We’re Looking For

• Proven customer service experience (any industry considered)
• Strong communication and organisational skills
• A professional, friendly, and approachable manner
• Confidence using computers and office systems
• A desire to build a long‑term career rather than “just a job”

What’s On Offer

• Salary up to £30,000 (depending on experience)
• Monday to Friday, 8:00am – 5:00pm (no weekends)
• 25 days holiday plus bank holidays
• Pension scheme
• Stable, supportive working environment
• Training and development within a growing business

📍 Location: Aldershot

📩 Apply now to find out more

The job is based in Aldershot, and our client would like you to have a commute you can carry out in the long term. If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.