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Customer Experience Specialist
Descrizione del lavoro
A leading roofing company is seeking motivated Customer Experience Specialists to provide exceptional customer service and guide homeowners through roof inspections. This role offers a competitive salary with potential earnings of $125,000 to $200,000 per year, based on performance. The ideal candidate should have at least 3 years of outside sales experience and be tech-savvy. The company provides paid training and supports iPad purchase.
Servizi
Competenze
- 3+ years of outside sales or customer-facing experience.
- Reliable vehicle and valid driver’s license.
- iPad required (purchase through us is available).
Mansioni
- Meet with homeowners for pre-scheduled, confirmed appointments.
- Guide customers through roof inspections, options, and pricing.
- Deliver outstanding customer service from start to finish.
Conoscenze
Strumenti
Earn $125,000 - $200,000 per year - No Cold Calling.
About Us
We’re one of the top 2% roofing companies in the U.S., operating across multiple states. We help homeowners protect and improve their homes — with honesty, quality, and unmatched customer experience.
We’re expanding fast and looking for driven Customer Experience Specialists who are confident, professional, and motivated to succeed.
What You’ll Do
- Meet with homeowners for pre-scheduled, confirmed appointments (no cold calls)
- Guide customers through roof inspections, options, and pricing
- Help homeowners make informed, confident decisions
- Deliver 5–10 in-home consultations per week
- Deliver outstanding customer service from start to finish
- Attend team meetings and ongoing training
- $125,000–$200,000+ per year (base draw + uncapped commission + bonuses)
- Average monthly earnings: $10,000–$18,000
- Weekly pay structure
- Paid training included
- Monday–Friday: Appointments at 1pm & 6pm and occasionally 10am as well
- Saturday: 10am and 2pm appointments
- Sales meetings: Ongoing daily
- Field-based role (drive 30 - 90 mins to confirmed appointments)
- 3+ years of outside sales or customer-facing experience
- Strong communication & presentation skills
- Reliable vehicle and valid driver’s license
- Coachable, confident, and highly motivated personality
- Tech-savvy (comfortable using tablets or CRM software)
- iPad required (purchase through us is available)
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.