Customer Service Advisor

NWH Group; Glasgow; On-site; GBP 27,000; Full time

Job summary

A leading recycling company is seeking a Customer Service Advisor in Glasgow. In this full-time position, you will manage inbound calls and be the first point of contact for customers, demonstrating excellent telephone manners and attention to detail. The company offers comprehensive training and opportunities for career progression, along with a competitive salary of £26,208 per annum.

Benefits

Training

Career progression

Competitive salary

Qualifications

• Passion for Customer Service Excellence.
• Ability to manage inbound calls and handle orders effectively.

Responsibilities

• Be the first point of contact for customers.
• Build relationships with customers.
• Manage inbound calls and handle orders efficiently.

Skills

Excellent telephone manners

Attention to detail

Good IT skills

Job description

A leading recycling company in Glasgow is seeking a Customer Service Advisor to join their Customer Service Team. You will be the first point of contact for customers, requiring a passion for Customer Service Excellence. This full‑time role involves managing inbound calls, building relationships, and handling orders effectively. The ideal candidate will demonstrate excellent telephone manners, attention to detail, and good IT skills. The company offers training, career progression, and a competitive salary of £26,208 per annum.