lavori da Customer Experience in località Regno Unito

Client Services Administrator
Halifax (3 days on-site) | Hybrid Working | £25,000 (flexible DOE)

Are you a highly organised, people-focused administrator who thrives in a dynamic environment? Do you enjoy working at the heart of a team, ensuring smooth operations and exceptional customer experience? Then this might be the perfect opportunity for you.

I’m working with a progressive IT services business, to help them find a Client Services Administrator to support their busy operations team. This role offers a blend of customer support, internal coordination, and technical administration – ideal for someone who loves variety and working across teams.

You’ll be supporting both clients and internal teams by:

• Logging and triaging client support tickets

• Coordinating IT device logistics and build schedules

• Updating CRM systems and documentation

• Liaising with suppliers to fulfil client requests

• Ensuring SLAs are met and customer satisfaction remains top-notch

• Supporting compliance processes aligned to ISO standards

• Previous experience in a customer-focused admin or coordinator role

• Great attention to detail and multitasking skills

• Confident communicator – written and verbal

• Comfortable with systems like CRM platforms and Microsoft Office

• A team player with a proactive approach

This is modern IT services company that thrives on innovation, flexibility, and collaboration. You’ll be joining a team that values:

• Tenacity – Owning challenges and solutions

• Listening – Digging deep to solve the right problems

• Customer innovation – Helping clients see what’s possible

• Positivity – Staying open to brilliant outcomes

This is a fantastic role for someone looking to develop in a supportive and future-focused environment.

• £25,000 salary (negotiable based on experience)

• Hybrid working – 3 days per week in their Halifax office

• Supportive team environment

• Opportunities to grow and expand your skillset