Client Services Administrator

YourCode Recruitment; Halifax; Hybrid; GBP 25,000; Full time

Job summary

A leading IT services company in Halifax is seeking a Client Services Administrator to support their operations team. This dynamic role involves customer support, internal coordination, and technical administration in a hybrid working environment. Ideal candidates will have customer-focused administrative experience and strong communication skills, ensuring smooth operations and exceptional client experiences.

Benefits

Opportunities to grow and expand your skillset

Supportive team environment

Hybrid working arrangement

Qualifications

• Previous experience in a customer-focused admin or coordinator role.
• Great attention to detail and multitasking skills.
• Confident communicator – written and verbal.

Responsibilities

• Logging and triaging client support tickets.
• Coordinating IT device logistics and build schedules.
• Updating CRM systems and documentation.

Skills

Attention to detail

Multitasking

Communication

Team player

Proactivity

Tools

CRM platforms

Microsoft Office

Job description

Client Services Administrator
Halifax (3 days on-site) | Hybrid Working | £25,000 (flexible DOE)

Are you a highly organised, people-focused administrator who thrives in a dynamic environment? Do you enjoy working at the heart of a team, ensuring smooth operations and exceptional customer experience? Then this might be the perfect opportunity for you.

I’m working with a progressive IT services business, to help them find a Client Services Administrator to support their busy operations team. This role offers a blend of customer support, internal coordination, and technical administration – ideal for someone who loves variety and working across teams.

The Role

You’ll be supporting both clients and internal teams by:

• Logging and triaging client support tickets

• Coordinating IT device logistics and build schedules

• Updating CRM systems and documentation

• Liaising with suppliers to fulfil client requests

• Ensuring SLAs are met and customer satisfaction remains top-notch

• Supporting compliance processes aligned to ISO standards

What You’ll Need

• Previous experience in a customer-focused admin or coordinator role

• Great attention to detail and multitasking skills

• Confident communicator – written and verbal

• Comfortable with systems like CRM platforms and Microsoft Office

• A team player with a proactive approach

Why Join?

This is modern IT services company that thrives on innovation, flexibility, and collaboration. You’ll be joining a team that values:

• Tenacity – Owning challenges and solutions

• Listening – Digging deep to solve the right problems

• Customer innovation – Helping clients see what’s possible

• Positivity – Staying open to brilliant outcomes

This is a fantastic role for someone looking to develop in a supportive and future-focused environment.

The Offer:

• £25,000 salary (negotiable based on experience)

• Hybrid working – 3 days per week in their Halifax office

• Supportive team environment

• Opportunities to grow and expand your skillset

Client Services Administrator
Halifax (3 days on-site) | Hybrid Working | £25,000 (flexible DOE)