Retail Store Manager

SUPERDRUG; Whitby; On-site; GBP 30,000 - 36,000; Full time

Job summary

An established industry player in the Health & Beauty retail sector is seeking a dynamic Store Manager. This role is perfect for someone who thrives in a fast-paced environment and enjoys inspiring their team to achieve sales targets and deliver exceptional customer service. With a competitive salary, bonus opportunities, and excellent training, this position offers a pathway to further career advancement. Join a company that values personality and teamwork, and make a real impact in the retail space.

Benefits

30% Staff Discount

Up to 33 Days Annual Leave

Pension and Life Assurance

Employee Assistance Program

Enhanced Family Leave

Seasonal Competitions

Training and Progression Opportunities

Qualifications

• Experience in retail management or similar roles.
• Ability to inspire and motivate a team.

Responsibilities

• Manage and support your team to deliver excellent customer service.
• Achieve sales and profit goals while focusing on team development.

Skills

Team Management

Customer Service

Sales Performance

Retail Experience

Job description

Location: HILL ST CTR M'BORO

Hours per Week: 39 hours

Shift pattern: Full-time - flexible shift patterns across mornings, afternoons, evenings, and weekends. Details will be discussed further at interview.

Salary: Up to £35,500.00 per annum

Why Superdrug?

• Are you someone who enjoys inspiring others in your team?
• Do you enjoy managing a team to deliver great customer service?
• And are you someone with a good head for business who also knows how to have fun?

If so, read on...

Our Store Managers go beyond just management skills; they share their expertise and support their team to grow and develop. They focus on delivering a great customer experience while meeting targets and increasing sales. A passion for Beauty and Health products, retail, and customer satisfaction, along with pride in your team, will be key to your success.

If you see yourself managing and motivating others, this job is for you.

About you

• You love watching others succeed in their careers.
• You thrive on hitting key performance indicators and achieving sales and profit goals.
• You understand the importance of great customer service and enjoy exceeding customer expectations.
• Your previous retail experience in roles such as Retail/Store Manager, Assistant Manager, or similar, brings fresh thinking.

What's in it for you?

Our success comes from our people—they make the difference. We value personality, have fun, and work hard to deliver the Superdrug experience!

• Competitive salary up to £XX,XXX per annum
• Up to 25% bonus of your salary
• 30% staff discount
• Up to 33 days annual leave
• Seasonal competitions with prizes like a week's wages, team nights out, and more
• Excellent training and internal progression opportunities—our Store Managers are potential future Area Managers
• Pension and life assurance
• Reward and recognition schemes and long service awards
• Employee assistance program with Retail Trust
• Enhanced maternity, paternity, shared parental, and adoption leave, sick pay, and support for pregnancy loss

Join us in making a difference in the Health & Beauty retail sector. Apply now—we look forward to hearing from you!

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