Sales Consultant

VistaJet; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Consultant fluent in a Scandinavian language to join their vibrant Sales team in London. This role involves managing the entire activity chain from lead generation to pre-sale processes, ensuring a seamless experience for high net worth clients. You will collaborate closely with marketing to tailor communications and maintain strong relationships with corporate customers. If you have a passion for sales and customer service, and thrive in a fast-paced environment, this opportunity is perfect for you to make a significant impact in the private aviation sector.

Qualifications

• Fluency in a Scandinavian language is essential for this role.
• Strong communication skills are needed for high-level interactions.

Responsibilities

• Manage lead generation and pre-sale processes for potential clients.
• Collaborate with marketing to enhance brand communication.

Skills

Scandinavian language proficiency

Communication skills

Customer service orientation

Financial acumen

Tenacity and resilience

Negotiation skills

Tools

Salesforce

MS Office Applications

Job description

Vista has revolutionized and modernized the private aviation experience with a vision to ensure seamless travel with maximum efficiency. Our Sales team is looking for a Scandaniavian language speaking Sales Consultant to join them in London.

Over the past two decades, we have invented asset-light flying solutions by giving clients access to a global fleet while paying only for the hours they need. International in every sense with an established presence in the world’s most dynamic and connected cities: 187 countries flown to, 360+ group fleet plus 2,100+ alliance jets, 6 operation hubs and over 20 offices worldwide.The Sales Teams' are at the forefront of ensuring simplicity, reliability and excellence is in everything we do.

Your Responsibilities

Managing the activity chain from lead generation to end of pre-sale process:

• Continuously building prospect lists by initiating phone discussions and establishing relationships;
• Conducting phone based research by contacting corporations and HNWIs to develop and update the Salesforce database by qualifying names, titles and contact details;
• Conducting secondary research to develop databases, mailing lists, through local business, industry and social event publications;
• Setting up face-to-face meetings for the Sales Vice Presidents with qualified prospects;
• Feeding and growing database with customer relevant information building up a richer profile to understand clients’ needs;
• Handling incoming enquiries by prospective customers and stakeholders;
• Providing weekly KPI reports, including lead source tracking, calls made, qualified calls description, meetings and activities accomplished, direct mailing documentation;
• Ensuring that the database is accurate and up-to-date at all times – including updating information after sales meetings and periodically scanning for incomplete information;
• Supporting the Sales Vice Presidents to investigate lost sales opportunities to learn and avoid such re-occurrences.
• Preparing tailored proposals for the Sales Vice Presidents, according to client preference.

Marketing:

• Collaborating with the Marketing team to tailor brand communication to prospects and clients in your designated region;
• Following-up on events and direct marketing campaigns to preserve interest of prospective customers by maintaining continuous contact via email and phone.

Managing and developing assigned accounts:

• Securing the proper introduction of Member Services to our ever expanding list of corporate customers to enhance direct customer / corporate contacts;
• Maintain continued customer contact post-sale to ensure efficient and effective account management; conduct bi-annual reviews with customers and be readily available for ad hoc queries or feedback;
• Ensure that the customer experience is as stated during the sales process by proactively coordinating between internal departments to ensure customers’ requests are dealt with in a timely fashion.

Required Skills, Qualifications, and Experience

• Additional Scandinavian language is essential including (Danish, Swedish, Norwegian, Icelandic & Faroese)
• An appropriate communication style for liaising with High Net Worth individuals and/or at Board/Director/Executive level;
• Demonstrates outstanding service and customer oriented behaviour;
• High levels of tenacity and resilience;
• Strong financial and business acumen; ideally, with some prior exposure to negotiation;
• Computer literate with proficiency in MS Office Applications;
• Prior experience in private aviation would be of benefit but not essential.

About the company

VistaJet is a global business aviation company founded in 2004 by Thomas Flohr.