Retail Sales Advisor

Nisbets; Glasgow; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dynamic and forward-thinking business as a Retail Sales Advisor in Glasgow! This role is your chance to shine in a supportive environment where your contributions are valued. You'll be the face of the store, providing exceptional customer service while helping clients find the right products. With a focus on career development and internal promotions, this is more than just a job—it's a pathway to success. Enjoy competitive pay, performance bonuses, and a range of perks that make working here rewarding. If you're passionate about customer satisfaction and thrive in a team-oriented atmosphere, we want to hear from you!

Benefits

Competitive Hourly Rate

Performance related bonus

20 days holiday plus attendance bonus

Christmas Gift Payment

Ongoing training and support

Career development opportunities

High street discounts

Staff Discount

Employee Assist programme

Qualifications

• Passion for customer experience and satisfaction.
• Good level of IT Literacy for preparing quotes.

Responsibilities

• Provide excellent customer service and support.
• Maintain a welcoming store environment and assist customers.

Skills

Customer Service

Communication Skills

IT Literacy

Sales Performance

Team Collaboration

Education

Basic numeracy and literacy skills

Tools

Excel

Word

Outlook

Job description

Glasgow Store, 56 Glassford Street, Glasgow, Glasgow City, United Kingdom Req #132

04 April 2025

We are currently recruiting for a Retail Sales Advisor to work the following

34 hours a week, Working across 5 days between Monday - Saturday (flexibility maybe required)

About The Role

Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues’ future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions.

You will contribute to the daily operations of the store. Be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, whilst delivering first-class customer service. Maintain a well-presented commercial environment in line with company policies, creating a safe place for all store visitors. If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we’d love to hear from you.

What will I be doing as a Retail Sales Advisor?

1. You’ll be the foundation of the store so customer focus will be your number priority offering a welcoming experience for all that enter the store.
2. You’ll spend time with our customers giving them support and advice on their purchasing needs.
3. You’ll get to know your local community and spend time contacting them to raise awareness of your store and the vast range of products we stock, always encouraging them to come and visit.
4. You’ll contact previous customers of the store to let them know about special promotions and new product lines.
5. You’ll produce quotes for large and more complex orders and track those through to completion.

What can I expect working a Retail Sales Advisor at Nisbets?

1. Competitive Hourly Rate.
2. Performance related bonus paid quarterly onto your annual salary (pro rata for part time).
3. 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment.
4. Christmas Gift Payment.
5. Ongoing training and support, in store and through our learning management platform.
6. Excellent Opportunities for Career development, in Retail or the wider business.
7. Access to hundreds of high street discounts.
8. Staff Discount applicable to all products and up to 60% on own brand products.
9. Employee Assist programme with access to 24-hour counselling.

About You

What are we looking for in a Retail Sales Advisor?

The ideal candidate should have a passion for customer experience and satisfaction with a proactivity and willingness to go the extra mile to find the right solution for the customer. They should take pride in personal and store standards, continuously looking for ways to improve the customer experience.

1. We look for natural communicators, someone who is a personable and sociable individual and wants to work for an ever-growing business.
2. We need a good level of IT Literacy as you will be preparing quotes for customers and operating different systems and using Excel, Word and Outlook.
3. Someone who is commercially focused and motivated by hitting store targets.
4. Someone with a great work ethic and driven to work hard and contribute to the store’s success.
5. Enjoys working as part of, and contributing to a successful team.
6. Organised with great time keeping.
7. Basic numeracy, literacy & IT skills.
8. Great verbal and written communicator.
9. Driven by team and personal success.

About Us

Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.

Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We’re determined to take the next step. But we need your help to do it. It’s all about you.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel. If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do.

Ready to take the next step with us? Apply today.