Team Member

PITTAGORAS; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking enthusiastic Team Members to join their dynamic team in London. This role is essential for delivering authentic Greek food experiences, ensuring high customer satisfaction, and maintaining food safety standards. As a Team Member, you will contribute to a positive work environment by supporting your colleagues and managing your section efficiently. With opportunities for personal and professional growth, this position is perfect for those passionate about cooking and customer service. Join a vibrant team dedicated to creating memorable experiences for every customer!

Qualifications

• Basic kitchen experience and reasonable command of English required.
• Food safety certification is desirable.

Responsibilities

• Maintain high standards in food preparation and service.
• Support training of new team members and ensure compliance.

Skills

Customer Service

Teamwork

Communication Skills

Flexibility

Passion for Cooking

Education

Basic Kitchen Experience

Food and Safety Level 2 Certification

Health and Hygiene Certification

Job description

Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time.

Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience.

Key Responsibilities:

1. Attendance: Maintain timely attendance according to the scheduled hours.
2. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required.
3. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader.
4. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures.
5. Training: Support the training of new team members.

Scope:

1. Financial: Contribute to cost management by minimizing food wastage.
2. Non-Financial: Ensure high customer satisfaction and quality food standards.

Values:

1. Authentic: Deliver authentic Greek food experiences.
2. Informal: Provide excellent customer service in a friendly manner.
3. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels.
4. Honest: Support management and team members, fostering a strong team ethic.
5. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment.

Key Relationships:

1. Internal: Branch Manager, other team members.
2. External: Customers, suppliers, delivery drivers.

Education, Qualifications

Essential:

• Basic kitchen experience.
• Reasonable command of the English language.

Desirable:

• Food and safety level 2 certification.
• Health and hygiene certification/understanding of COSH.

Competency/Behavioural Indicators:

• Team player with flexibility for various tasks.
• Professional attitude aligned with company values.
• Can-do attitude and courteous approach to customers and team.
• Passion for cooking and customer service.
• Excellent communication skills and strong customer service ethic.
• Flexibility in working hours and location.

People Management Responsibility: Team Member (individual contributor).

By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday to Sunday
Salary: £11.44 hourly
Starting time: Immediate start!

About PITTAGORAS: Pittagoras in London serves authentic Greek Gyros and Souvlaki. Co-founder Ilias, from Kefalonia, uses his family’s original recipes, continuing a tradition started by his grandfather, who first introduced souvlaki to the island in 1958.