Customer Experience jobs in Regno Unito

The University is seeking an experienced Hospitality Driver / Catering Assistant.

The Campus Kitchen is the University of Southampton’s in house catering service. We facilitate a multitude of services across the University to include the provision of food in catered halls, retail catering outlets across all campuses and a delivered catering service for all hospitality requirements. Our aim is to deliver a five-star food service, catering for a wide range of needs and requirements and enhancing the experience for staff, students and visitors on campus.

Find out more about the services we offer here .

The role

You will be delivering high levels of customer service through the delivery and service of food and beverage across campus. Daily duties will involve the preparation of delivered catering boxes to include equipment, hot/cold drinks and food, assisting with basic food preparation, making deliveries and collections in a company vehicle (electric and diesel vans), cleaning duties, operation of basic kitchen and plate-washing equipment, assisting with the set-up, service and clear down of conference and hospitality events as appropriate.

The working hours are on a full-time basis predominantly Monday to Friday. You will need to be flexible in terms of working hours which will include some evenings and weekends as part of the regular working week, rota patterns are on a 5 days out of 7 basis.

Additional working benefits include time off over the Easter and Christmas period due to University Closure days, bank holidays and a 36 hour working week.

Please note, upon appointment the job title will be Delivered Catering Assistant.

About you

You will be a highly motivated, friendly and proactive individual who takes pride in their work and prioritises the customer experience above everything else. Ideally you will have some experience both in delivery driving and a customer facing role. A good knowledge of food and beverage would be advantageous.

What we can offer you

Working at the University of Southampton gives you access to a wide range of benefits in addition to our competitive rates of pay. Our core benefits include pension scheme membership; a generous annual leave allowance (supplemented by University closure days and public holidays) and excellent family leave arrangements (including maternity, paternity, adoption and parental leave). All our benefits can be viewed here

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. We welcome applications from candidates who are committed to helping us create an inclusive work environment. We encourage applications from candidates from Black, Asian and Minority Ethnic communities, people who identify as LGBTQ+; and people with disabilities. We would particularly welcome applications from candidates from working class, first generation Higher Education, the Global South and other underrepresented groups

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk .

Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.