Client Success Manager jobs in United Kingdom

London, England, United Kingdom

Requisition ID: 15214

WHAT WE ARE LOOKING FOR

We are seeking an enthusiastic and highly motivated Account Executive to support our team in delivering a partnership with Europe’s premier club football competition for a key client. If you have a passion for international events, excellent organisational and communication skills, are a team player, and love football, this could be the role for you.

KEY RESPONSIBILITIES

• Helping a world-renowned brand leverage the UEFA Champions League with its key customers
• Coordination with the Rightsholder and other stakeholders on campaigns and promotions
• Supporting in leveraging and monitoring usage of key partnership assets, including ticketing and at-match experiences
• Producing guidelines and toolkits for internal stakeholders on leveraging the Partnership, ensuring global campaigns align with the Rightsholder and brand guidelines
• Providing on-site event support for big event activation and hospitality programmes
• Coordinating merchandise production and distribution related to marketing programs
• Collaborating across departments to provide creative assets for global campaigns
• Managing approvals from creation to delivery of assets with relevant stakeholders
• Supporting weekly status meetings and client liaison with agendas, recaps, and project updates
• Organizing meetings and workshops
• Reporting on activities before, during, and after events

This could be your next right move if:

• You have a passion for football and good knowledge of the landscape—key properties, governing bodies, clubs, and players
• You pay attention to detail and strive for excellence in all tasks
• You are skilled at building rapport at all organizational levels
• You think quickly, adapt easily, and learn new skills
• You communicate clearly, both in writing and speaking
• You remain patient, level-headed, and composed under pressure
• You are a team player

REQUIREMENTS

The following are essential:

• Experience in an agency role is preferred but not mandatory
• Proficiency in PowerPoint, Excel, Outlook, and confident presentation skills

BENEFITS

We offer a wide range of benefits, including:

• Core benefits: unlimited holiday, private medical insurance, life assurance, income protection, pension scheme with 4.5% employer contribution, Employee Assistance Programme
• Flexible benefits: Gymflex, dental and travel insurance, health cash plan, interest-free season ticket loans (available after probation)
• Flexible workplace initiatives: including unlimited holidays and flexible working options

We also support physical and mental wellbeing, learning, and career development opportunities.

WHO YOU’LL BE JOINING

Recognized as one of the “Best Places to Work in Sports,” Octagon is a global sports, entertainment, and experiential marketing agency of the Interpublic Group.

We pride ourselves on being Playmakers—creating bold, insightful work and fostering a culture of play that drives big ideas and unlocks potential for clients and talent.

As passionate fans ourselves, we understand the power of sports, entertainment, and culture, which helps us evolve the fan experience worldwide.

The world needs more play. Are you a Playmaker?

ABOUT US

Octagon is a global agency specializing in sports, entertainment, and culture, part of the IPG family of agencies, with offices worldwide. Founded in 1982, we have over 800 employees globally, with headquarters in Stamford, Connecticut, and offices in major cities including London, New York, Los Angeles, and more.

We believe great brands own a key idea in the minds of their audience, such as creativity for Apple or happiness for Coca-Cola. Our mission is to create work that earns attention through smart partnerships and bold ideas.

HOW WE SEE THE WORLD

In a world where time is precious and attention spans are short, we believe there are two ways to succeed: buy attention or earn it. Our purpose is to create work that earns attention—capturing and holding the audience’s focus with meaningful ideas and partnerships.

Have we got yours?

If you're inspired and ready for your next move, apply now. We are committed to accessibility and encourage applicants requiring accommodations to contact us at JobAppAccommodation@ipgdxtra.com.