Call Center jobs in United States
Customer Care & Solutions Specialist
Workoo Technologies
Call Center Representative
Workoo Technologies
Enterprise Solution Consultant
Five9
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OAKTREE CONSULTING
Outbound Call Specialist - Customer Insights & Service
OAKTREE CONSULTING
Patient Billing Support Specialist FT (Corporate)
Novant Health Urgent Cares
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Importante empresa del sector
Inbound Call Center Advisor — Customer Service Expert
Pertemps Bond
Customer Service Team Leader
SGS Australia
Inbound Banking Support Specialist – Hybrid (Glasgow)
Teleperformance
NUTRITION OPERATOR (FULL TIME)
Compass Group Canada
Patient Nutrition Operator (Call Center)
Compass Group Canada
Dispute Concierge: Banking Support Specialist Glasgow
Teleperformance
Senior Parts Advisor
Vospers
Contact Center Team Lead - Growth, Coaching & Upsell
Brook Street UK
Night Shift Call Centre Team Lead - KPI-Driven Growth
Churchill Estates Management
Night Shift Call Centre Team Lead | 4 on/4 off
Churchill Estates Management
Patient Services Call Handler & Admin
Saville Medical Group
Customer Success Manager - Transporation
Flip
Remote FNOL Claims Handler – Fast-Paced Insurance Support
Time Appointments
Customer Care & Solutions Specialist
Job summary
A customer service solutions provider in Greater London is seeking a Call Center Representative to manage inbound and outbound calls effectively. You will identify customer needs, offer solutions, and maintain records in our call center database. The ideal candidate should have prior experience in customer service, possess strong communication and active listening skills, and be able to adapt to different personality types. This role is crucial for fostering long-lasting customer relationships.
Qualifications
- Previous experience in a customer service position is required.
- Track record of exceeding quotas is essential.
- Ability to adapt to different personality types.
Responsibilities
- Manage inbound and outbound calls efficiently.
- Follow communication scripts for various issues.
- Identify customer needs and offer solutions.
- Maintain records in the call center database.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.