Client Success Manager – Global Events & Growth

SetSales; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading sales community firm in London seeks a Client Success professional to enhance client relationships and manage expectations. You’ll work closely with internal teams to ensure exceptional service and support clients from planning to event delivery. Ideal candidates have a bachelor's degree, CRM proficiency, and 3+ years in client management. The role offers an attractive compensation package and growth potential within the company.

Benefits

Travel opportunity

Unlimited growth potential

Attractive compensation package

Qualifications

• 3+ years of experience in client management, account management, or customer success roles.
• Must have a UK work permit.
• Fast learning and competent with new systems.

Responsibilities

• Collaborate with internal teams to coordinate resources.
• Serve as primary point of contact for clients post-contract.
• Collect feedback from clients post-event.

Skills

Client management

Organisational skills

Interpersonal skills

Project management

Proficient in CRM software

Fast learning

Education

Bachelor’s or master’s degree

Tools

CRM software

Google Docs Editors

Job description

A leading sales community firm in London seeks a Client Success professional to enhance client relationships and manage expectations. You’ll work closely with internal teams to ensure exceptional service and support clients from planning to event delivery. Ideal candidates have a bachelor's degree, CRM proficiency, and 3+ years in client management. The role offers an attractive compensation package and growth potential within the company.