Strategic Customer Success Manager - Hospitality Tech Growth

DoorDash; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A fast-growing logistics company is seeking a Customer Success Manager in London to enhance customer relationships and ensure successful product adoption. The candidate should have over 3 years of experience in Customer Success and demonstrate excellent communication skills. The role offers an opportunity to help customers thrive using innovative technology solutions. Comprehensive benefits and perks are provided.

Benefits

Comprehensive benefits

Employee wellness programs

Career development opportunities

Qualifications

• 3+ years of experience in Customer Success or Account Management.
• Excellent verbal and written communication skills.
• Experience in building and implementing communication systems.

Responsibilities

• Manage customer accounts ensuring high retention revenue.
• Develop success plans to achieve customer objectives.
• Analyze data integrity for key metrics and ROI.

Skills

Customer Success Management

Communication

Project Management

Data Analysis

Relationship Building

Job description

A fast-growing logistics company is seeking a Customer Success Manager in London to enhance customer relationships and ensure successful product adoption. The candidate should have over 3 years of experience in Customer Success and demonstrate excellent communication skills. The role offers an opportunity to help customers thrive using innovative technology solutions. Comprehensive benefits and perks are provided.