Client Success Manager - Live Entertainment & Attractions

WEbook, Inc.; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An innovative ticketing platform in the UK is seeking a Client Account Manager to enhance partnerships in the live entertainment sector. Responsibilities include managing client relationships, driving sales growth, and providing support. The ideal candidate has over 3 years of account management experience, strong communication skills, and knowledge of ticketing systems. This position offers an opportunity to work within a dynamic team devoted to transforming the industry.

Qualifications

• 3+ years of experience in account management within live entertainment, theatre, or cultural attractions.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple projects and deadlines effectively.

Responsibilities

• Manage and grow relationships with partners in live entertainment and cultural attractions.
• Ensure smooth operations and drive business growth through effective account management.
• Coordinate problem resolution working closely with IT and engineering teams.

Skills

Communication

Problem-solving

Client service orientation

Project management

Education

Bachelor’s degree in Business, Marketing, Arts Management

Tools

Ticketing systems

CRM tools

Job description

An innovative ticketing platform in the UK is seeking a Client Account Manager to enhance partnerships in the live entertainment sector. Responsibilities include managing client relationships, driving sales growth, and providing support. The ideal candidate has over 3 years of account management experience, strong communication skills, and knowledge of ticketing systems. This position offers an opportunity to work within a dynamic team devoted to transforming the industry.