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Job Responsibilities
- Carry out service and repairs to equipment on customer sites in a safe, professional, and cost-effective manner, maintaining documentation of all works in line with Health and Safety and Quality procedures.
- Work according to a planned schedule of service and maintenance jobs at client premises, with occasional off-site work.
- Monitor and count site stock, ensuring sufficient supplies for daily fleet maintenance.
- Inspect and monitor the safety of repaired and maintained trucks.
- Accurately complete job sheets, timesheets, purchase requisitions, and parts paperwork within required timescales.
- Take responsibility for all equipment and tooling, including van, laptop, and printer, ensuring they are in safe condition for the work undertaken.
- Work to strict schedules and deadlines.
Candidate Requirements
Applicants should have knowledge in at least one of the following areas and be willing to undergo additional training:
- Mechanical engineering
- Electrical engineering
Additional qualities include the ability to work independently and in a team, good communication skills, high work standards, and adherence to timescales. The role requires product training and immediate assumption of Resident Engineer Service duties.
Person Specification
- Full UK Driving Licence.
- Proficient in fault finding and repair.
- GCSE grade C or above in English and Maths.
- Experience with Health & Safety requirements in a workshop environment.
- Commitment to ongoing personal and professional development.
- Excellent organizational, resourcefulness, and solution-driven skills.
- High accuracy and attention to detail.
- Ability to multi-task, prioritize, and meet tight deadlines.
- Effective communication skills – oral and written.
- Strong consultation and negotiation skills.
- Flexibility to meet diverse needs of the role.
- Resilience and motivation to work under pressure.
- Positive, personable attitude with a can-do approach.
- Experience in forklift truck service environment (preferred but not essential).
Additional Information
Hours of Work: Monday to Friday, 8 hours per day.
Company Vehicle: Van and fuel card provided, with private use options (tax applicable). Current vehicle models include Ford Fiesta / Vauxhall Corsa.
Holidays: 25 days holiday.
Pension: Company pension plan.
Employee Benefits
- Company van and fuel card with private use (taxed accordingly).
- Company pension scheme.
- 25 days annual leave plus bank holidays.
- Support with tooling.
- Discount schemes with major UK brands including mobile insurance, breakdown cover, supermarket discounts, Tastecard, cinema tickets, gym discounts, and health cover.
- Salary sacrifice options for childcare, technology, cars, parking, cycling, and gyms.