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Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.

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Job Description

At Merkle, customer experience is at the forefront of everything we do.

To help us to drive innovation, and build functional systems that improve customer experience, we are looking to reinforce our Cloud Solutions team with a versatile C loud DevOps Engineer .

If you have a proven track record in Cloud Computing, you're passionate towards cutting edge technologies, and how to constantly improve the software development life cycle, we'd love to speak with you.

Main responsibilities:

• Design, deploy, and manage cloud infrastructure solutions using leading public cloud providers
• Develop and implement infrastructure as code (IaC) and configuration management
• Introduce automation to improve performance, scalability, and security, reducing manual effort
• Design, develop and enhance Continuous Integration and Continuous Delivery pipelines to accelerate development cycles and ensure reliable releases
• Design cost-effective solutions and services ensuring that value is measured, tracked, and realized at key delivery points
• Design and Implement logging, monitoring, tracing, and alerting solutions for better visibility and faster incident recovery
• Provide guidance and recommendations to increase efficiency and reduce customer incidents
• Develop tools and processes to improve teams and customer experience
• Document products, processes, and tools with a high quality
• Support software engineers in following the software delivery lifecycle
• Maintain efficient communication with cross-functional teams, acting as a key stakeholder for project decisions
• Stay up-to-date with industry trends and emerging technologies in cloud computing, providing strategic recommendations

Qualifications

Qualifications:

• 2 - 3 years of hands-on experience designing, deploying, and managing solutions in Amazon Web Services (AWS) for medium to large-scale applications serving thousands or millions of users
• 2 - 3 years hands-on experience in administering Windows or Linux server environment.
• Proficiency in automation with at least one configuration/deployment management tool such as Ansible, Terraform.
• Proficiency with container technologies such as Docker, Kubernetes.
• Proficiency with serverless computing and event-driven architectures.
• Demonstrated experience in integrating monitoring and alerting tools, including Grafana, Datadog, New Relic, CloudWatch, and ELK.
• Proven track record of building, optimizing, and scaling CI/CD frameworks and tools, seamlessly integrating them into day-to-day operations.
• In-depth understanding of security and networking principles within a cloud-native environment.
• Experience working in an Agile fast-paced, DevOps environment.
• Excellent problem-solving skills and adeptness at troubleshooting complex issues.
• A curious nature and an open-minded approach to exploring innovative solutions.
• Ability to provide outstanding customer service, actively listen, collaborate effectively with colleagues, and earn trust.
• Strong communication skills to work efficiently within cross-functional teams and across departments, both written and verbal.

Main skills: AWS, Linux or Windows Server, Python or Bash, Terraform, Docker, Kubernetes, Datadog or ELK, CI/CD (GitHub, GitLab, BitBucket)

Additional Information

We work with highly motivated people, who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.

If you ever feel the need to take a break from the digital world, we love to get hands on together and use pens, paper, and whiteboards for brainstorming sessions. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs and more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you.

If you feel inspired by us, we'll probably be inspired by you. Join us now and apply online to make sure we match each other's expectations. We value diversity and are committed to creating an inclusive environment. We welcome all qualified candidates - regardless of your gender or background, please indicate your salary expectations and possible entry date. We look forward to hearing from you!

And we offer even more!

5 weeks of vacation (25 days) + 3 wellness days

️ 2 Volunteering days to share the kindness of your heart with others

Flexible working hours and home office

Fully covered certifications in AWS, Azure, Adobe, Microsoft, Snowflake etc.

Full access to Dentsu Academy, on-site learning sessions

Pet friendly offices

Team events: company parties, monthly breakfasts, and pub quizzes