Digital Trust and Safety Analyst with Albanian (m/f/d)

TN Germany; Deutschland; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Digital Trust and Safety Analyst fluent in Albanian. This full-time role, based on-site in Essen, involves providing essential back-office support while ensuring high-quality service standards. Join a dynamic, multicultural team that values personal growth and offers a vibrant workplace culture with modern amenities. With opportunities for advancement and a commitment to excellent customer service, this position is perfect for those looking to make a meaningful impact in a supportive environment.

Leistungen

Attractive salary

Fully paid training period

Regular fruit deliveries

Free drinks

Employee referral bonus programs

Fun amenities including PlayStation and table tennis

Leisure areas with yoga and meditation

Qualifikationen

• Fluent in Albanian and at least B2 level in English.
• Valid work permit for Germany or EU citizenship required.

Aufgaben

• Providing back-office support for online cases.
• Ensuring quality standards and maintaining service excellence.

Kenntnisse

Fluent in Albanian

B2 level in English

Affinity for back-office services

Reliable work approach

Jobbeschreibung

Job Title: Digital Trust and Safety Analyst with Albanian (m/f/d)

Client: TELUS International

Location: Germany (de)

Job Category: Other

EU Work Permit Required: Yes

Job Reference: e17ed5b0eafa

Job Views: 2

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

This role involves providing back-office support for online cases, ensuring quality standards, and assisting in maintaining excellent service standards. It is a full-time position based on-site in Essen, Germany.

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Work in a dynamic, multicultural team with flat hierarchies and a friendly workplace culture
• Opportunities for advancement within our international company
• Modern office located at the city center of Essen
• International and positive working environment
• Fun amenities including PlayStation, table tennis, and leisure areas with activities like yoga and meditation
• Benefits such as regular fruit deliveries and free drinks
• Employee referral bonus programs

Candidate Requirements:

• Fluent in Albanian (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks of full-time training
• Affinity for back-office services
• Reliable, efficient, and goal-oriented work approach

Application Process:

Join our team by applying now! For inquiries, contact our recruiting team at [phone]. We offer virtual interviews to all applicants as part of our digitized recruitment process.

About TELUS International:

Founded in 1998, TELUS International is committed to excellent customer service and is part of TELUS Digital since 2020, with over 70,000 employees providing multilingual customer support globally.

Equal Opportunity Statement:

We are an equal opportunity employer dedicated to creating a diverse and inclusive workplace. Employment decisions are based on qualifications, merits, and performance without regard to characteristics related to diversity.