Technical Account Manager jobs in United Arab Emirates

Commercial Manager - UAE and Middle East Join our expanding team at Macphie. Let us introduce ourselves – we are Macphie, an internationally acclaimed family ingredient manufacturer headquartered in Scotland, specialising in sauces, bakery creations and heavenly ice‑cream toppings. We also cater to the evolving culinary landscape with plant‑based and gluten‑free offerings. Trusted partners to some of the globe’s leading food brands, we are dedicated to transforming ideas and creativity into tangible, delectable solutions.

Macphie is on the lookout for an experienced Commercial Manager based in Dubai to spearhead our business activities in these dynamic markets. The role will be vital in developing and executing our commercial strategy for the Middle Eastern region, focusing on building relationships with existing customers while identifying new business opportunities. Your comprehensive understanding of the UAE and Middle Eastern food industry will enable you to navigate the complexities of this diverse market, ensuring that we meet the needs of our clients while driving revenue growth. You will be responsible for market analysis, sales forecasting and developing tailored proposals that align with our product offerings. If you are a proactive and strategic thinker looking to make an impact in a growing business, we encourage you to apply!

• Agree and deliver business plan that profitably grows the Macphie business in the GCC region (Gulf Cooperation Council) with multiple routes to market, both existing and new.
• Manage distributors to deliver the agreed business plan(s).
• Be the face of Macphie in the GCC.
• Prepare and present sales forecasts, budgets and performance reports to senior management.
• Hold distributor sales and chef teams to task to deliver the business plan.
• Visit distributor chefs, bakers and sales people with key and prospective customers.
• Ensure that the Macphie management team are well informed through strong reporting and communications.
• Utilise Macphie resources (Technical, Category, Development, etc.) in support of customer and business.
• Represent Macphie positively within international markets and to related industry organisations and trade bodies.

• Proven experience in a commercial management role, ideally within the food and beverage industry.
• Strong distributor‑management experience including preparation and management of the market plan.
• Strong understanding of the UAE, Middle Eastern and GCC markets and customer dynamics.
• Demonstrated ability to build and maintain relationships with clients and stakeholders.
• Excellent negotiation and communication skills.
• Proficiency in market analysis, forecasting, budget and P&L management.
• Experience of developing new business and sales activation in an international environment.
• A results‑oriented mindset with a focus on driving sales growth.
• Strong organisational skills and the ability to manage multiple projects simultaneously.
• Fluent in English; knowledge of Arabic is a plus.
• Ability to travel frequently within the UAE and the Middle East region.
• Be flexible regarding working hours due to time zone differences.

• Base Salary: AED 210,000 – 250,000 per annum (depending on experience)
• Housing allowance
• Transport allowance
• Medical insurance
• Annual leave: 30 calendar days per year + official UAE public holidays
• Note: This role is open only to candidates currently based in Dubai with the legal right to work in the UAE. Overseas and relocation applicants won’t be considered at this stage.