Manager Sales and Service Incentive Management Business Planning and Analytics

Talents Tide; Dubai; On-site; AED 200,000 - 250,000; Full time

Job summary

A leading financial institution is looking for a Manager of Sales & Service Incentive Management in Dubai. The role involves managing the computation of incentive payouts and ensuring compliance with policies. The ideal candidate will have 6-8 years of experience in incentive computation in the banking sector, strong expertise in Business Intelligence tools, and a degree in a quantitative field. This position is crucial for developing automated processes and conducting analyses for optimizing incentive programs.

Qualifications

• 6-8 years of experience in incentive computation and management for banks.
• Expert level in Business Intelligence tools and analytics.
• Knowledge of banking products and operations required.

Responsibilities

• Manage calculation of incentive payouts for sales and service teams.
• Implement automated processes for incentive calculations.
• Conduct simulations to forecast financial outcomes of incentive structures.

Skills

Business Intelligence Tools and Analytics

MIS Generation and Analytics

Banking Products, Services and Operations Knowledge

Data Analysis and Application

Education

Bachelor's degree in technology/science/Statistics or any quantitative field

Job description

Manager Sales & Service Incentive Management Business Planning & Analytics

About the job Manager Sales & Service Incentive Management Business Planning & Analytics

Job Title: Manager Sales & Service Incentive Management Business Planning & Analytics

Reports to: AVP - Consumer Banking Planning & Analytics

Client: A leading Islamic Bank

Key Responsibilities

• Manage accurate and timely computation of incentive payouts for sales and service teams across the bank
• Implement and maintain a code‑driven automated process for incentive calculations
• Ensure high‑quality payout output and adherence to deadlines

Incentive Policy and Structure Management

• Develop and maintain a comprehensive understanding of incentive policies and structures across the bank
• Translate complex incentive policies into code‑driven automated processes for computation
• Stay updated on industry best practices and regulatory requirements

Incentive Analysis and Simulations

• Conduct simulations to forecast potential financial and business outcomes of incentive structures
• Perform in-depth analysis of incentive programs to optimize their effectiveness
• Provide data‑driven insights to support decision‑making

Incentive Business Intelligence & ROI Tracking

• Monitor and report on the Return on Investment (ROI) of sales incentive programs
• Develop and maintain comprehensive reports and BI for incentive payouts
• Create regular reports and dashboards to track performance metrics for incentives

Incentive Consistency and Standardization

• Maintain consistency across all incentive payout deliverables
• Develop and enforce standardized procedures for incentive management
• Ensure equitable application of incentive policies across different teams and departments

Incentive Process Management and Controls

• Implement robust controls and risk‑mitigation strategies for incentive payouts
• Regularly audit incentive calculations to identify and address potential issues

Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation.

Ensure all assigned tasks and projects are executed within the approved policies, procedures, quality standards and SLAs of the department.

All the above accountabilities include but not limited to any additional/new tasks or responsibilities assigned by the line Manager.

Education

Basic Education: Bachelor's degree in technology/science/Statistics or any quantitative field.

Work Experience

6-8 years of experience in incentive computation and management for banks

• Business Intelligence Tools and Analytics - Expert
• MIS Generation and Analytics (Expert)
• Banking Products, Services and Operations Knowledge (Proficient)
• Data Analysis and Application - Advanced