Maersk
Maersk
Connect with headhunters to apply for similar jobsA leading shipping and logistics company in Dubai is seeking a Customer Success Intern. This role focuses on supporting the Customer Success team and includes responsibilities in training coordination, client engagement, and sales support. Ideal for recent graduates or those pursuing a degree, strong communication skills and eagerness to learn are essential. A collaborative environment awaits with hands-on learning opportunities.
As our new Customer Success Intern we look at yourself supporting the Customer Success team in delivering exceptional client experiences. This role is ideal for someone eager to learn about customer relationship management sales support and training coordination in a dynamic client-focused environment.
Learning Opportunities include Exposure to customer success strategies and tools Hands-on experience with Sales tools and booking systems Understanding of sales processes and client relationship management and in general development of communication and organizational skills.
Support Training Coordination: Assist in scheduling and organizing training sessions ensuring alignment with client expectations.
Customer Engagement: Help respond to client inquiries and follow up on feedback to ensure satisfaction.
Sales Support: Provide administrative assistance to the sales team including preparing materials and updating client records.
CRM Maintenance: Update and maintain customer data in CRM systems and booking platforms.
Internal Collaboration: Work with cross-functional teams including sales operations and training delivery to support smooth service execution.
Market Research: Assist in identifying upsell opportunities and gathering insights on client needs.
Meeting Participation: Join internal and client meetings to observe and contribute to discussions on customer success strategies.
We are looking for a person with a Bachelor/Masters Degree or similar. You may be newly educated but determination on sales enablement and customer retention should be in your confidence your key strength . We anticipate that you have an appropriate level of hands-on experience and generally the following qualifications:
Recent graduates or currently pursuing a degree in Business Marketing Communications or a related field
Strong communication and interpersonal skills
Detail-oriented with good organizational abilities
Eager to learn and contribute in a team environment
Proficient in Microsoft Office and comfortable with digital tools
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Intern
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.