Customer Service Manager jobs in United Arab Emirates

The Role Position Summary : The Sales Manager (Secondary) would lead the secondary team at NIP in Dubai. The Sales Manager will be responsible for driving sales, managing a team of property consultants and ensuring the success of the secondary property sales initiatives are well achieved.

• Team Leadership: Lead and motivate the Secondary Sales Team to achieve and exceed sales targets.
• Sales Strategy: Develop and implement effective sales strategies to maximize secondary property sales.
• Client Relations: Build and maintain strong relationships with clients, providing excellent customer service and delight throughout the sales process.
• Market Analysis: Stay updated on market trends, competitor activities, and industry developments to identify opportunities.
• Training and Development: Train and develop team members to enhance their sales skills and product knowledge whilst coaching and mentoring them as required.
• Reporting: Prepare regular sales reports and provide insights to senior management.
• Target Achievement: Monitor team performance and review KPIs followed by corrective actions to ensure targets are met or adhered to and even exceed expectation.
• Compliance: Ensure compliance with company policies, regulations, and ethical standards.

• Proven experience in real estate sales (Secondary) with a minimum of 8-10 years, of which 3 years in a leadership role ideally.
• Strong understanding of the UAE real estate market, the secondary property sales and its dynamics.

Novel Insight Property (NIP Realty) is a Dubai-based real estate brokerage firm committed to redefining excellence in property investment and lifestyle living. We specialize in curating high-value real estate opportunities across Dubai's most sought-after destinations, with a focus on luxury, sustainability, and long-term investment growth.