Quality jobs in South Africa

About the Company

The company delivers time-critical logistics services at 300 locations in more than 65 countries, across six continents. But at the heart of our business is our people. Whether serving our clients landside or airside, above or below the wing, our teams are agile, dedicated, and eager to help. Safety and security are at the heart of everything we do. We have a duty of care to look after each other, our customers and their customers. And we care about the communities in which we operate.

We understand that what we do makes a difference at many levels. Our services help keep people moving with everyone playing their part, delivering with precision, round the clock, every minute of every day. In this we take immense pride, and it strengthens our determination to deliver.

Our core services include Ground services, Cargo, Fuelling, Executive services and Offline services.

The risk officer is part of the risk management team responsible for overseeing the development and implementation of risk policies and procedures in an organization. They also analyze various financial data to estimate the degree of risk and level of associated risk involved in extending credit or establishing a business relationship with firms or individuals.

1. Ensure compliance to the Quality Management Standards through the QC Inspection process.
2. Initiate and assist with all the necessary Injury on Duty (IOD) reporting and accompanying processes and procedures.
3. Ensure that all accidents and incidents are reported and fully investigated and appropriate corrective processes are put in place.
4. Promote and drive the SMART ‘continuous improvement’ culture through all levels of the organisation.
5. Responsible for the day-to-day operational security and customer satisfaction through effective compliance and support.
6. Ensure that security procedures are according to standards set within the Menzies Security Manual standards.
7. Implementation of wide security standards and practices to ensure that the employees working on the ramps have the necessary direction and control.
8. Establish and maintain an effective security liaison with the SACAA, Airport Authorities as well as other government and law enforcement agencies.
9. Conduct Risk Assessments as and when required.

Experience, Qualifications and Key Skills

Minimum of Grade 12 or equivalent
A relevant qualification in Health & Safety, Quality and/or Security
Safety and Standards experience within Aviation and more specifically ground handling will be highly advantageous
At least 3 years’ experience in a similar role
Excellent interpersonal and problem-solving skills
Computer literate
Proficient in Microsoft Office, including Excel and Word
Customer services orientated with excellent communication skills