puestos de Office en Italia

A Leading Inbound Destination Management Company is recruiting Relief Travel Specialists. The candidates need to be senior and able to assist in all departments. This position is based in Sandton.

Experience required :

A minimum of 3-5 years of previous inbound tour consulting experience is required.

Good understanding of terms and conditions and excellent product knowledge.

Understanding of travel industry channels.

Understanding and knowledge of the different markets

Relevant understanding of business to create and formulate strategies and make commercial decisions.

Knowledge of sales processes and methodologies.

Problem-solving skills.

Teamwork!

Proficiency in Tourplan, MS Office, and WETU.

A good knowledge of South Africa, Southern Africa, and East Africa.

A willingness and aptitude to always assist and learn.

Ability to work shifts on rotation.

Duties include :

• Overseeing relevant teammates' desks; while the consultant is on leave, stepping in to handle the consultant's desk in full, managing requotes and ongoing proposals.
• Assisting with brochure quotes.
• Developing agent educational bookings / hosted educational bookings and working closely with Sales to ensure these trips are seamless.
• Involved in the implementation and testing of systems and procedures.
• Chasing provisional bookings for relevant team members.
• Following up on dead leads during quiet periods.
• Loading bookings for consultants during peak periods.
• Creative planning and designing of itineraries.
• Maintaining consistent and clear communication with agents, sales teams, preferred supplier partners, and colleagues.
• Participating in rotational emergency duty.
• Providing service to agents and guests in a calm and professional manner.