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A leading financial services firm in South Africa seeks a Client Services Representative to manage a portfolio of clients in healthcare. Responsibilities include handling queries, providing advice, and managing client needs efficiently. Candidates must hold a Matric and a relevant NQF Level 5 qualification, along with RE5 certification. The role requires strong knowledge of medical schemes and proficiency in both English and Afrikaans.
You will be responsible for providing excellent client services to a portfolio of clients of SIMEKA HEALTH by efficiently managing human capital queries, provide advice when required, claims and queries and all other medical scheme, gap cover, primary health insurance, loyalty related queries.
This role will be based in Sandton, Johannesburg.
Keep ongoing records on internal CRM systems
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.