Job title : Administrator - Office Administrator.Consumer Prepaid
Job Location : Gauteng, Johannesburg Deadline : July 25, 2025 Quick Recommended Links
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Job Description
Mission / Core purpose of the Job :
- To ensure that the administration requirements for the Supply Chain Departments are managed efficiently and effectively.
Responsibilities
Context :
- Highly dynamic and fluctuating Telecommunications industry
- Within the legal, regulatory and commercial environment of South Africa
- Fast moving industry
- Context changes in terms of technology advancements
- Operate within the Commercial Operations environment within MTN
- Operate within the Telecommunications environment
- Characterized by high levels of operational pressure and deadlines
- MTN environment currently characterized by automation of processes of procedures
Key Performance Areas : Core, essential responsibilities / outputs of the position (KPA's)
Key Tasks : Administration
- Generation of Oracle Requisitions, monthly expenditure audits and purchase orders for departmental cost centres
- Ensuring that invoices are co-ordinated, namely : logging invoices on to manageable spreadsheets, ensuring that invoices are received, correctly distributed for approval and payments made on time and accurately
- Ordering and distribution of stationary and any other office supplies that are required for day to day use for the department
- Co-ordinate and administer the SIM requests, canteen cards, credit notes and other company books and documents
- Co-ordinate and administer divisional claims, expenditure and financial requests as submitted by management
- Co-ordinate and administer document approval for the General Manager via Adobe Sign, Oracle, or any other required system
- Distribution of general correspondence, filing and general office administration for management
- Involvement in strategic meetings (minutes), projects and business plans from a recording perspective
- Managing and updating Organograms for their respective departments
- Assist with ISO requirements in terms of content management and any websites / folders that are required
Customer Service
- Transfer of escalated customer queries to the relevant manager / supervisor to ensure resolution thereof
- Maintain relationships with partners and suppliers
Coordination
- Effective facilitation and coordination of meetings, workshops etc. and taking minutes of proceedings
- Co-ordination of function arrangements related to division
- Liaison with key vendors, suppliers, customers to facilitate meetings, payment follow-ups etc.
- Coordinate rewards and recognition process, including maintaining database, arranging gifts, functions, requisitions, etc.
- Manage diary for General Manager
- Handle all incoming calls, and transfer or take messages where required
Supervisory / Leadership / Managerial Complexity :
Role Complexity :
- Attend regular staff meetings and management meetings
- Assist in compiling information required for the monthly Warehouse report
- Understand all relevant Service Level Agreements
- Lateral Dimensions : These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, as
- well as how they could be affected by others or circumstances not necessarily under their control.
Creativities (improvement / innovation inherent) :
- Recommend innovative solutions to enhance the performance of the Retail Channels function
- Innovation in arrangement of functions and events
- Give inputs in process and system improvements
- Late processing of invoices and receipt of invoices, payments, etc.
- Late delivery of month end data for report compilation
- Unavailability of key signatories
- Unavailability of key resources for events / meetings, etc.
- Incorrect, incomplete or late submission of information or documentation
- Dependent on other departmental processes, such as procurement
Collaboration : Refers to formal and informal relationships
- Responsibility towards :
- Direct reports : None
- Matrix reports : None
- Key customers : General Manager, Senior Managers, Line managers, Supervisors, Staff and External Customers
Discretionary Space : The degree to which individuals are allowed to exercise independent thought and judgement.
- Independent thought and Judgment :
- Objectives set for the unit
- Timeous and effective query co-ordination and feedback
- Arrangement of functions, events, etc.
- Discretion where required
Authorities :
- Management of confidential documentation and issues
- Access to agreed and stipulated information and documentation as specified by management
- Access to requisite systems to perform function as detailed
Qualifications
Job title : Administrator - Office Administrator.Consumer Prepaid
Job Location : Gauteng, Johannesburg Deadline : July 25, 2025 Quick Recommended Links
- Jobs by Location
- Job by industries
StartFragment
Job Description
Mission / Core purpose of the Job :
To ensure that the administration requirements for the Supply Chain Departments are managed efficiently and effectively.Responsibilities
Context :
Highly dynamic and fluctuating Telecommunications industryWithin the legal, regulatory and commercial environment of South AfricaFast moving industryContext changes in terms of technology advancementsOperate within the Commercial Operations environment within MTNOperate within the Telecommunications environmentCharacterized by high levels of operational pressure and deadlinesMTN environment currently characterized by automation of processes of proceduresKey Performance Areas : Core, essential responsibilities / outputs of the position (KPA's)
Key Tasks : Administration
Generation of Oracle Requisitions, monthly expenditure audits and purchase orders for departmental cost centresEnsuring that invoices are co-ordinated, namely : logging invoices on to manageable spreadsheets, ensuring that invoices are received, correctly distributed for approval and payments made on time and accuratelyOrdering and distribution of stationary and any other office supplies that are required for day to day use for the departmentCo-ordinate and administer the SIM requests, canteen cards, credit notes and other company books and documentsCo-ordinate and administer divisional claims, expenditure and financial requests as submitted by managementCo-ordinate and administer document approval for the General Manager via Adobe Sign, Oracle, or any other required systemDistribution of general correspondence, filing and general office administration for managementInvolvement in strategic meetings (minutes), projects and business plans from a recording perspectiveManaging and updating Organograms for their respective departmentsAssist with ISO requirements in terms of content management and any websites / folders that are requiredCustomer Service
Transfer of escalated customer queries to the relevant manager / supervisor to ensure resolution thereofMaintain relationships with partners and suppliersCoordination
Effective facilitation and coordination of meetings, workshops etc. and taking minutes of proceedingsMaking travel arrangements, bookings, etc for divisionCo-ordination of function arrangements related to divisionLiaison with key vendors, suppliers, customers to facilitate meetings, payment follow-ups etc.Coordinate rewards and recognition process, including maintaining database, arranging gifts, functions, requisitions, etc.Manage diary for General ManagerHandle all incoming calls, and transfer or take messages where requiredSupervisory / Leadership / Managerial Complexity :
NoneRole Complexity :
Attend regular staff meetings and management meetingsAssist in compiling information required for the monthly Warehouse reportUnderstand all relevant Service Level AgreementsLateral Dimensions : These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, aswell as how they could be affected by others or circumstances not necessarily under their control.Creativities (improvement / innovation inherent) :
Recommend innovative solutions to enhance the performance of the Retail Channels functionEncourage continuous service improvementInnovation in arrangement of functions and eventsGive inputs in process and system improvementsVulnerabilities (control span)
Late processing of invoices and receipt of invoices, payments, etc.Late delivery of month end data for report compilationUnavailability of key signatoriesUnavailability of key resources for events / meetings, etc.Incorrect, incomplete or late submission of information or documentationDependent on other departmental processes, such as procurementCollaboration : Refers to formal and informal relationships
Responsibility towards :Direct reports : NoneMatrix reports : NoneKey customers : General Manager, Senior Managers, Line managers, Supervisors, Staff and External CustomersKey suppliers : External preferred vendors, AgenciesRelations, etc. : Cross-functional departmentsDiscretionary Space : The degree to which individuals are allowed to exercise independent thought and judgement.
Independent thought and Judgment :Objectives set for the unitTimeous and effective query co-ordination and feedbackArrangement of functions, events, etc.Discretion where requiredAuthorities :
Management of confidential documentation and issuesAccess to agreed and stipulated information and documentation as specified by managementAccess to requisite systems to perform function as detailedQualifications
Minimum Requirements
Education :
MatricDiploma in Office Administration would be an advantageGLOBAL EXPERIENCE STANDARDS
Minimum of 2 years’ experience in an area of specialisation; with experience in working with othersExperience working in a small to medium organizationTraining :
Business EtiquetteOffice Business Package - Excel Advanced, Windows, Word, PowerPointCustomer serviceTelephonic skillsOracle Financial ModuleBusiness writingCompetencies
Head - Big Picture Focus
Solution Provider - Executes task in relation to tactical plansProblem Solver - Learns from others and draws on past experience to solve challengesQuality Enabler - Executes on commercial practices and identifies areas of continuous improvement (MTN ValueHeart – Emotionally Intelligent
Culture and Change Champion - Role models practices by living the MTN values and vital behavioursCaring People Employee - Is self-aware and takes accountability own personal development to realise full potential (MTN Value)Relationship Manager - Champions the MTN brand (MTN Value)Hands – Results Focused
Results Achiever - Delivers individual results and support team objective (MTN Value)Operationally Astute - Organises work to deliver on daily priorities and plansGeneral working conditions / Inherent requirements / Tools of trade (e.g. shift work, drivers license (code), vehicle (make) specific tools (e.g. dial in facility, special cell phone, etc), special clothing, environmental requirements, etc.)
Standard working conditionsKPA Quality Standards / Measures (KPI'S for job)
Key Tasks : Administration
Follow – Up and successful completion on queries and customer concernsAdherence to confidentiality and business ethic’sCompliance to financial policies and standardsCompilation of management reports and minutes timeously and accuratelyApply Before : 07 / 23 / 2025
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Administrative / Management jobs