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It Operations Engineer (Lm)
Job summary
A leading tech recruitment firm in Pretoria is seeking an IT Operations Engineer for a contract role until December. The successful candidate will possess deep ITSM knowledge, significant experience in operations, and familiarity with AGILE project management. Key responsibilities include administration of license services, documentation of processes, and leading operational meetings.
Qualifications
- Minimum 6 years' experience in an operations environment.
- Clean ITC / credit record and no criminal record.
- Proficient in incident, problem, and change management.
Responsibilities
- Administration and monitoring of license services including all servers.
- Documentation of all processes and configuration.
- Support and consult license supplier.
Skills
Education
IT Operations Engineer Company based in Pretoria is looking for a IT Operations Engineer to join team on a contract until Dec
South African citizens / Permanent Residents with SA ID number.
Start as soon as possible.
Deep ITSM knowledge.
AGILE Project Management knowledge and work experience.
Understanding of IT Infrastructure and relations between components.
Clean ITC / credit record and no criminal record.
Degree in Information Systems or equivalent experience.
ITIL certification (advantageous).
ITIL process knowledge and work experience (Required).
Minimum 6 Years' experience in an operations environment.
Administration and Monitoring of license services including all servers and triades, both Linux and Windows.
Documentation of all processes / configuration (e.g., act toolchain, CMDB, ResolveIT, SAM).
Lead operation meetings.
Support and consult license supplier (logs, test, new releases, etc.).
Incident, problem, and change management.
Handling and fixing IT-security issues.
Software migration and agent distribution.
Attendance in rolling on-call duty 24 / 7.
Investigating new platforms for license management.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.