Workforce jobs in South Africa

Direct message the job poster from First Point Group

Telecoms Recruiting specialist at First Point Group, International Recruitment Company and 3x Best Client Service & Best International Recruitment…

Job Overview:

The Workforce Management Specialist Consultant will play a key role in implementing, configuring, and maintaining the Workforce Management time and attendance systems to optimize workforce efficiency and productivity. The consultant will collaborate with internal teams, analyze business requirements, and provide expertise in solutions.

Responsibilities:

Implementation and Configuration:

• Lead the implementation and configuration of Workforce Management (preferably Kronos) tools based on business requirements.
• Customize and optimize applications to meet organizational needs.
• Facilitate seamless integration with existing systems and applications.

System Maintenance and Support:

• Provide ongoing support for the Workforce Management System, troubleshooting issues, and resolving technical problems.
• Perform regular system updates and maintenance tasks to ensure optimal performance.
• Collaborate with IT and HR teams to address user inquiries and concerns.

Business Analysis:

• Work closely with business stakeholders to understand workforce management needs.
• Analyze and document business processes to identify opportunities for improvement.
• Translate business requirements into system configurations (survey)

Training and Documentation:

• Develop and deliver training programs for end-users on system functionalities.
• Create comprehensive documentation for system configurations, processes, and best practices.

Stay Current on WFM Tool Updates:

• Stay informed on the latest updates, features, and industry best practices.
• Evaluate and recommend new functionalities that align with organizational goals.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field
• 5 + years proven experience in time and attendance systems, preferably Kronos Workforce Management or in a similar role.
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment.
• Certifications in Kronos solutions or any other Workforce Management Time and Attendance Systems are a plus

Additional Requirements:

• Willingness to travel, if necessary, for on-site implementations or client meetings
• Flexibility to work outside regular business hours during system upgrades or critical issue resolution.

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  Information Technology, Consulting, and Analyst

• Industries

  IT Services and IT Consulting and Human Resources Services

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Get notified about new Workforce Management Consultant jobs in South Africa.

Cape Town, Western Cape, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 5 months ago

Johannesburg, Gauteng, South Africa 4 months ago

Johannesburg, Gauteng, South Africa 5 days ago

Cape Town, Western Cape, South Africa 1 month ago

Johannesburg, Gauteng, South Africa 4 months ago

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