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2 459 postes de

Internal Sales à Grande-Bretagne

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Private Clients Advisor
Firstrand Bank Limited
Pretoria
Sur place
ZAR 200 000 - 300 000
Plein temps
Il y a 20 jours

Résumé du poste

A leading financial institution in South Africa is seeking a dedicated professional to enhance client experiences and manage financial resources effectively. The role involves delivering exceptional service to Private Clients while contributing to budget development and risk management. Ideal candidates are committed to continuous improvement and possess strong relationship management skills. Applications close on 24/11/25.

Qualifications

  • Customer-centric approach focusing on maximizing service and product offerings.
  • Commitment to continuous personal improvement as a lifelong learner.
  • Ability to build and sustain collaborative working relationships.

Responsabilités

  • Deliver exceptional experience and education to Private Clients.
  • Contribute to the development of financial resource requirement plans.
  • Manage expectations and build relationships to create buy-in.
Description du poste

Description To deliver exceptional experience and education to Private Clients / Private Clients RMB clients on basic wealth creation, accumulation, and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles Contribute to the development of larger overall area budget Develop the budget for the next financial year for area of responsibility taking all operational plans into consideration Research and design a longer term financial resource requirement plan for the area of responsibility Present the business case to motivate for financial resources Analyse and develop implementation plans against the forecasted financial budget Develop tactical budget for area of responsibility that minimise expenditure and manage costs Control the budget for area including the authorisation of expenditures and implementation of financial regulations.

Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in Engage in cross-functional relationships to obtain and to provide work support Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and / or product offerings and building relationships.

Ensure that the customer is at the centre of the business philosophy, operations and ideas.

Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure Stays abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement Creates risk awareness and manages audit findings Participate in Group risk forums where required and cascades relevant information through team Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies Create and participate in specialist communities of practice and represents the organisation at Group and industry level to share best practice insights and solutions Drive strategic projects, change management and platform integration across operations Leverage Group capability to exploit opportunities Ensure and encourage adherence to an operational framework of policies and procedures Execute defined business strategy by translating it into the business operations Communicate policy modification, objective achievement progress and critical success factors to impacted stakeholders Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks Identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions Be aware of, and responsive to local conditions Influence the development of appropriate organisational structures, capacity and delivery systems.

Identify development needs and select effective solutions to address personal development gaps to facilitate self improvement Develop and implement a personal development plan Demonstrate a commitment to continuous personal improvement as a life-long learner and encourage the same in others Share information and empower others to act Acts as a role model for continuous professional development in area of expertise Lead a development culture where information regarding successes, issues, trends and ideas are actively shared Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies Lead specialist communities of practice and contribute positively to own and organisational knowledge improvement Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

24 / 11 / 25 All appointments will be made in line with FirstRand Group's Employment Equity plan.

The Bank supports the recruitment and advancement of individuals with disabilities.

In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis.

The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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