Digital Banking Client Advisor

Nedbank; Upington; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services group in Upington is seeking individuals for client engagement roles. You'll be responsible for educating clients on self-service digital solutions, maintaining trusting relationships, and ensuring compliance with banking standards. Candidate must have relevant client service experience and a Matric certificate. Join a team focused on delivering excellent customer experiences.

Qualifications

• 2 - 3 years Retail/Banking Client Service, Sales, Relationship experience.
• 2 - 3 years in a Customer Service / Client facing role.

Responsibilities

• Respond to client needs by offering the right service and solution.
• Build client trust by applying expertise and experience.
• Educate clients on self-service account functionalities.

Skills

Product sales skills

Customer service principles

Building Trusting Relationships

Technology Savvy

Education

Matric / Grade 12 / National Senior Certificate

Business Relevant Certificate or Diploma

Job description

A leading financial services group in Upington is seeking individuals for client engagement roles. You'll be responsible for educating clients on self-service digital solutions, maintaining trusting relationships, and ensuring compliance with banking standards. Candidate must have relevant client service experience and a Matric certificate. Join a team focused on delivering excellent customer experiences.