External Customer Advisor

Jonsson Workwear; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading workwear company in Gauteng is looking for an experienced External Customer Advisor to serve its customers effectively. The role involves forging strong relationships, understanding customer needs, and proactively offering solutions. Applicants should possess exceptional interpersonal skills and be willing to travel extensively to meet customers. Applications from designated groups and candidates with disabilities are encouraged. This is an opportunity to contribute significantly to client satisfaction and business growth.

Qualifications

• Prior experience in customer-facing roles.
• Ability to build and maintain strong customer partnerships.
• Willingness to travel extensively for customer visits.

Responsibilities

• Forge strong customer partnerships.
• Connect with individuals at every level of customer's business.
• Proactively suggest solutions to customer needs.
• Follow up and fulfill commitments to customers.
• Spend time traveling to meet customers.

Skills

Exceptional interpersonal skills

Strong initiative and drive

Intelligence and communication skills

Determination and persistence

Job description

At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do.

Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly. To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor.

This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining the solid partnerships that propel our business forward.

Our team requires an experienced, high‑calibre External Customer Advisor to look after our customers in the Boksburg region.

As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills.

You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration. The individual best suited to this role will be required to:

Responsibilities

• Demonstrate the initiative and drive to forge strong customer partnerships.
• Display the intelligence and communication skills needed to connect with individuals at every level of our customer's business.
• Think big, think laterally and continually look out for new opportunities with determination and persistence.
• Understand each customer's requirements, and proactively suggest solutions that meet their needs.
• Always follow up, follow through and fulfil your commitments, always.
• Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Boksburg as your central location when needed.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.