Customer Service Agent-Jobs in Südafrika

About us : From our humble beginnings in

• as a traditional furniture store in Windhoek, Namibia, Weylandts has grown into South Africa's leading furniture and homeware retailer with 9 stores nationwide.

Chris Weylandt inherited his father's eye for extraordinary furniture and an appreciation for good living in its broadest sense.

Under his leadership, the brand evolved into one that is synonymous with bold, confident aesthetics and timeless taste.

At the heart of Weylandts' vision is a unique fusion of clean, contemporary design with the soul of natural material.This position will be based in Castle Gate, Pretoria.

As a Sales Consultant, you'll deliver exceptional service to all Weylandts customers. You'll use your strong communication and networking skills to build meaningful customer relationships and drive sales.

• Customer Experience: Deliver exceptional customer service. Understand customers' needs and provide tailored solutions. Communicate care instructions and product details. Maintain showroom standards and ensure that all items are priced and displayed correctly. Stay compliant with all required training in line with company policy.
• Sales and Business Development: Consistently meet and exceed monthly and YTD – Cash Collected (Net of VAT), and Discount Target. Identify and pursue new sales opportunities through a variety of innovative methods.
• Operational Excellence: Ensure that processes detailed below are executed efficiently and as per company policy.
• Sales Orders
• Account Management
• SR Management / Resolution
• Stock take
• Studio Referral
• Decorator / Partner Program

Grade 12 / MatricRelevant diploma / degree advantageous e.g. Interior DesignMinimum 3 years of experience in a retail, interior, or client-facing sales environment, preferably within the premium or lifestyle sectorPrevious experience in retail or client-focused settingProven record of meeting and exceeding sales targetsExcellent communication, interpersonal and networking skillsComfortable working with different systems and technology, including SysproAvailable to work retail hours, including weekends and public holidaysPassionate about décor and Weylandts furniture and homeware productsValid driver's license and own vehicle essential

Customer-focused and self-motivated with high energyExcellent communication, interpersonal, and networking skillsStrong ability to drive customer satisfactionCommitted to delivering and improving effective business processes

Competitive Compensation: Highly competitive salaries aligned with market standards, performance-based incentives, and generous staff discounts. Employee Benefits: Provident Fund which includes life assurance, income protection & funeral coverWork-Life Balance: We're committed to employee wellbeing and work-life balance through reduced working hours and access to wellness support.

Flexible Leave: Our updated leave policy offers up to 20 days for Retail and Head Office teams and up to 18 days for the Distribution Centre.

Growth Culture: We champion internal growth by promoting from within, nurturing a learning culture, and investing in high-potential talent.

People-First Culture: Driven by design, integrity, and shared passion