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2 460
Customer Service Agent jobs in South Africa
Digital Marketing Manager - Corporate Office - Marketing
The Building Company
George
On-site
ZAR 300,000 - 400,000
7 days ago
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Strategic Customer Success Manager — Enterprise Accounts
FastSpring
eMakhazeni (Belfast)
On-site
ZAR 600,000 - 800,000
7 days ago
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Customer Category Specialist
Coca-Cola Beverages Africa
Durban
On-site
ZAR 200,000 - 300,000
7 days ago
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Customer Success Manager
FastSpring
eMakhazeni (Belfast)
On-site
ZAR 600,000 - 800,000
7 days ago
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Discover more opportunities than anywhere else. Find more jobs nowCosmetics Frontshop Associate - Merch & Customer Care
Dis-Chem Pharmacies
Wes-Kaap
On-site
ZAR 50,000 - 200,000
8 days ago
BFSI Client Partner - Transformation & Growth Leader
Sabenza IT & Recruitment
Johannesburg
On-site
ZAR 200,000 - 300,000
8 days ago
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ZAR 200,000 - 300,000
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Strategic Financial Advisor: Client Growth & Solutions
Old Mutual South Africa
Noord-Kaap
On-site
ZAR 300,000 - 400,000
9 days ago
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Sanlam
Ermelo
On-site
ZAR 300,000 - 400,000
9 days ago
Digital Marketing Manager - Corporate Office - Marketing
The Building Company
George
On-site
ZAR 300 000 - 400 000
Full time
8 days ago
Job summary
A leading construction enterprise in South Africa is seeking a Digital Marketing Strategist to develop and implement overall digital strategies, manage content sourcing, and optimize online user experiences. The role requires strong analytical skills and the ability to collaborate with teams to enhance brand awareness and drive traffic to digital channels. A focus on continuous innovation and efficiency in e-commerce and marketing campaigns is essential for success in this role.
Qualifications
- Experience in developing and implementing digital strategies.
- Ability to manage content sourcing and digital campaigns.
- Strong analytical skills for evaluating digital market performance.
Responsibilities
- Develop and implement digital and social strategies.
- Manage online brand campaigns through agencies.
- Analyze and report on all digital campaigns.
Skills
Digital strategy development
Content management
SEO and PPC
Analytical skills
Team collaboration
Job description
Strategic Planning and management
- Develop and implement the overall digital and social strategies
- Manage the content sourcing of digital content through external consultants and supplier’s ex blogging content. Manage online brand and product campaigns through digital agency brand teams & content managers.
- Optimize cross-channel user experience for different customer segments.
- Evaluate customer research, market conditions and competitor data for continuous improvement of customer user experience for the digital customer facing channels
Digital Development, Maintenance and Innovation
- Utilize a range of media techniques including paid search, SEO, PPC, secondary suppliers online advertising done through digital agencies.
- Research, recommend, and implement new opportunities to promote the brands via the digital channels.
- Maintain and manage the content strategy for various brands’ digital channels including all social media platforms and instore advertising system.
The Building Company Websites
- Look for new opportunities and initiatives to drive brand awareness online.
- Devise strategies to drive online traffic to the digital customer channels.
Reporting and analysis
- Analyse and report on all digital campaigns and promotions.
- Track analyse and report on digital market spend and results on a monthly basis
Ecommerce
- Lead and Assist IT & other stakeholders with e commerce, mobile, website channel & platform development and implementation as well as innovation between brand manager, IT, digital & agencies (redesigns & new build).
Teamwork
- Ability to work with the marketing team and provide input in other areas
Innovation
- Develop and continuously optimize the digital marketing plan in line with brand strategies.
- Oversee the development, conceptualizing and implementation of all digital marketing campaigns.
- Ensure all digital marketing initiatives are trackable to overall KPIs.
Efficiencies
- Optimize & maintain analytical measuring tools to track and measure online marketing campaigns to ensure leads are generated, customers are engaged, and customer profiles are developed across channels (where budget allows).
- Consumer and digital trends monitoring and reporting (including competitor analysis).
Excellence
- Ensure all projects and campaigns are executed within allocated budget and deadline
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.