Customer Service jobs in Singapore

Join Retykle – Redefining Kids’ Fashion for a Greener Future

Retykle is Asia’s top online destination for buying and selling pre-loved baby, kids’, and maternity fashion, gear, and toys. We’re on a mission to make secondhand shopping better than new, offering 2,500+ premium brands at up to 90% off. Sellers love us because we make resale effortless, turning outgrown closets into cash without the hassle.

Driven by a passion for sustainability, we are excited to be opening our first store in Singapore for a 6 month period and are looking for fulltime and part time sales assistant to be apart of the journey.

Learn more at www.retykle.sg.

Job Summary:

We are seeking an enthusiastic and customer-focused Sales Assistant to join our team. The ideal candidate will be passionate about delivering exceptional customer service, achieving sales targets, and representing our brand values. As a key point of contact for our customers, you will ensure they have a positive shopping experience while supporting the daily operations of the store.

Key Responsibilities:

• Customer Service:
• Greet customers warmly and assist them in finding products that suit their needs.
• Provide product knowledge and recommendations to enhance the shopping experience.
• Handle customer inquiries and resolve issues promptly and professionally.
• Sales:
• Drive sales by actively engaging with customers and upselling products.
• Achieve and exceed individual and team sales targets.
• Store Operations:
• Maintain a clean, organized, and visually appealing store environment.
• Replenish stock and merchandise displays according to store standards.
• Assist with inventory management, including stock counts and restocking.
• Point of Sale (POS):
• Operate the POS system efficiently and accurately process transactions.
• Handle cash, credit card, and digital payments securely.
• Teamwork:
• Collaborate with team members to meet store objectives.
• Participate in team meetings and training sessions to enhance product knowledge and skills.

Qualifications & Skills:

• Previous experience in a retail or customer service role is preferred
• Excellent communication and interpersonal skills.
• Positive attitude with a strong work ethic and willingness to learn.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic numeracy and computer skills for operating the POS system.
• Flexible availability, including weekends and holidays.

What We Offer:

• Competitive salary .
• Opportunities for professional growth and career development.
• Employee discounts on products.
• A friendly and supportive team environment.